Forward Deployments Program Manager

Hydra Host

. Own customer deployment programs from kickoff through production launch .

Posted 10/13/2026full-timeRemote • United StatesSeniorLead💰 $150,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing large-scale infrastructure deployments, including GPU and cloud environments, while ensuring effective communication and collaboration across technical and business teams. Proven ability to establish deployment methodologies, track KPIs, and improve operational frameworks for scalable customer onboarding.

Highest-signal resume keywords

Program ManagementDeployment ManagementInfrastructure DeliveryData Center OperationsGPU Infrastructure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Deployment PlanningRisk ManagementCapacity PlanningOperational MetricsKubernetesBare Metal ProvisioningAI/ML InfrastructureNetworking FundamentalsCloud PlatformsInfrastructure Lifecycle Management

Soft Skills

Organizational SkillsCommunication SkillsLeadership Skills

Tools & Technologies

NVIDIA GPUAI InfrastructureNeoCloudHyperscalerColocation Provider

Certifications & Qualifications

PMPPgMPAgileScrum

Industry Keywords

Infrastructure DeploymentCustomer OnboardingDeployment MethodologiesOperational FrameworksStakeholder Coordination

Tech Stack

Tools & technologies

CloudKubernetesPMP

About the role

Key responsibilities & impact

Own customer deployment programs from kickoff through production launch
Create and manage deployment plans, milestones, dependencies, and risk registers
Drive accountability across internal teams, infrastructure partners, and customers
Coordinate installation, provisioning, testing, validation, and customer handoff activities
Lead deployment readiness reviews and executive status reporting
Partner with engineering, operations, networking, and support teams
Coordinate GPU cluster deployments, network turn-ups, rack integrations, and infrastructure provisioning
Track capacity availability across NeoCloud and AI Factory partners
Serve as the primary deployment contact for customers
Lead kickoff meetings and deployment status reviews
Manage customer expectations, escalate blockers, and drive rapid resolution
Ensure smooth transition from deployment to operations and support teams
Establish repeatable deployment methodologies and standards
Define deployment KPIs, reporting frameworks, and operational metrics
Improve deployment workflows, tooling, documentation, and governance
Develop scalable customer-onboarding playbooks
Coordinate cross-functional activities across infrastructure engineering, network engineering, data center operations, customer success, technical support, capacity planning, vendor management, and executive leadership
Reduce deployment timelines and improve predictability
Launch multiple customer environments simultaneously
Improve deployment visibility and create operational frameworks for scalable deployments

Requirements

What you’ll need

10+ years of program management, deployment management, technical project management, or infrastructure delivery experience
Experience managing large-scale infrastructure, cloud, networking, or data center deployments
Strong understanding of data center operations, GPU infrastructure, cloud platforms, networking fundamentals, and infrastructure lifecycle management
Experience coordinating multiple stakeholders across technical and business organizations
Proven ability to manage competing priorities in fast-moving environments
Exceptional organizational, communication, and leadership skills
Experience building deployment processes and operational frameworks from the ground up
Preferred: Experience working for a NeoCloud, GPU cloud provider, hyperscaler, colocation provider, or AI infrastructure company
Preferred: Familiarity with NVIDIA GPU environments and AI infrastructure deployments
Preferred: Understanding of high-performance networking, storage infrastructure, Kubernetes, bare metal provisioning, and AI/ML infrastructure
Preferred: PMP, PgMP, Agile, Scrum, or equivalent certifications
Preferred: Experience supporting enterprise or hyperscale infrastructure customers