Demand Operations Administrator

Hyland

. Execute and maintain demand and engagement tooling according to operational standards, documented processes, and governance requirements .

Posted 10/6/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing demand generation platforms and revenue technology ecosystems, with a strong focus on operational execution, data quality, and process documentation. Proficient in leveraging automation and AI to enhance operational efficiency while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Salesforce AdministrationMarketo ExecutionDemand Generation TechnologiesTroubleshooting SkillsWorkfront and JIRA Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM SupportMarketing AutomationRevenue TechnologyOperational ExecutionData Quality ManagementProcess ManagementCampaign TrackingDigital Marketing OperationsAutomation IdentificationAnalytical Skills

Soft Skills

Attention to DetailOrganizational SkillsEffective CommunicationIndependent WorkCollaboration

Tools & Technologies

Qualified6senseGoogle Tag ManagerConfluenceDemand Ops TechnologyEngagement Workflows

Industry Keywords

Operational StandardsGovernance RequirementsEngagement ToolingAccount-Based OutreachConversational Engagement

About the role

Key responsibilities & impact

Execute and maintain demand and engagement tooling according to operational standards, documented processes, and governance requirements
Ensure data quality and operational consistency across the revenue technology ecosystem
Investigate and troubleshoot operational issues across supported platforms
Document findings, implement approved solutions, and escalate risks or architectural concerns
Support engagement workflows across Qualified, gifting platforms, 6sense, and account-based outreach workflows
Perform defined execution-level tasks in Marketo under direction from the Demand Ops Technology Admin
Identify opportunities to leverage automation and AI to improve operational efficiency
Complete work through Workfront and JIRA intake, tracking, and prioritization systems
Create and maintain documentation in Confluence for demand processes, tool execution, cleanups, and recurring operational tasks
Collaborate with Demand Ops leadership, business stakeholders, and senior technical resources to ensure high-quality execution and governance adherence

Requirements

What you’ll need

Bachelor's degree in Marketing, Business, Information Systems, Communications, or a related field; equivalent experience may be considered
3–6 years of experience supporting CRM, marketing automation, revenue technology, or demand generation platforms in a structured operational environment
Working knowledge of Salesforce, Marketo, and demand generation technologies
Ability to support day-to-day administration, operational execution, and system maintenance across a revenue technology ecosystem
Strong troubleshooting and analytical skills
Strong documentation, organizational, and process management skills
Exceptional attention to detail and ability to manage multiple priorities within established deadlines
Effective written and verbal communication skills
Ability to work independently within established processes, governance models, and operational frameworks
Familiarity with Qualified and 6sense
Experience supporting 1:1 or account-based outreach workflows and conversational engagement configurations
Experience with Workfront and JIRA structured intake and prioritization systems
Ability to identify opportunities to leverage automation and AI to improve operational efficiency
Experience with Google Tag Manager, digital marketing operations, tag management, and campaign tracking
Ability to collaborate with senior technical resources and cross-functional stakeholders

Benefits

Comp & perks

Career development resources
Wellbeing programs
Innovation practices
Inclusive workplace culture
Employee initiatives and giving campaigns
Equal opportunity employment