Revenue Operations System Administrator

Hyland

. Assist with user setup, access requests, and permission changes .

Posted 9/21/2026full-timeRemote • United StatesJuniorMid-Level💰 $63,000 - $69,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in supporting CRM systems, particularly Salesforce, with a strong focus on data quality practices and routine platform administration. Capable of effective communication and documentation while managing user support and system testing activities.

Highest-signal resume keywords

Salesforce SupportData Quality PracticesPlatform AdministrationSystem Testing ActivitiesUser Documentation Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM SupportData CleanupReporting Requirements GatheringData Imports and ExportsBasic System ConfigurationRoutine Platform Administration TasksMonitoring Data Quality ReportsCreating Standard ReportsTroubleshooting Application IssuesTesting New Enhancements

Soft Skills

Attention to DetailOrganizational SkillsEffective CommunicationCuriosity for Technical ExpertiseAbility to Manage Multiple Priorities

Tools & Technologies

SalesforceCRM PlatformsData Governance Standards

Certifications & Qualifications

Bachelor's Degree or Equivalent Experience

Industry Keywords

Revenue Technology PlatformsRevenue Operations ProcessesUser SetupAccess RequestsPermission Changes

About the role

Key responsibilities & impact

Assist with user setup, access requests, and permission changes
Maintain basic system configurations and settings
Execute routine platform administration tasks following established procedures
Escalate complex technical issues to senior team members as needed
Respond to routine user questions and service requests
Troubleshoot basic application issues using documented procedures
Support onboarding activities for new users
Maintain user documentation and knowledge articles
Monitor data quality reports and identify discrepancies
Perform routine data cleanup activities
Support data imports, exports, and validation efforts
Support system testing activities and document results
Assist with testing new enhancements and releases
Participate in platform upgrade testing
Support vendor ticket tracking and issue documentation
Create and maintain standard reports and dashboards
Assist in gathering reporting requirements
Monitor system adoption and usage metrics
Document business processes and system requirements
Support process improvement initiatives through data collection and documentation

Requirements

What you’ll need

0–2 years of experience supporting CRM or business systems
Basic understanding of Salesforce or comparable CRM platforms preferred
Bachelor's degree or equivalent experience preferred
Strong attention to detail and organizational skills
Ability to execute routine platform administration tasks accurately, follow established procedures, and manage multiple priorities effectively
Ability to learn technical systems and business processes
Demonstrated curiosity and aptitude for developing technical expertise in revenue technology platforms and Revenue Operations processes
Effective written and verbal communication skills
Ability to respond to routine user questions, maintain clear documentation, and escalate issues appropriately
Strong foundational understanding of data quality practices
Ability to monitor data quality reports, identify discrepancies, and perform routine data cleanup activities in accordance with governance standards
Basic familiarity with Salesforce or comparable CRM platforms
Experience supporting system testing activities
Experience creating and maintaining standard reports and dashboards
Familiarity with data governance standards and procedures
Experience maintaining user documentation, knowledge articles, or process guides

Benefits

Comp & perks

Career development resources
Wellbeing programs
Innovation practices
Inclusive workplace culture
Employee initiatives and community giving campaigns and programs