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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical sales and customer engagement, with a strong focus on Enterprise Content Management (ECM) and software implementation methodologies. Capable of creating compelling presentations and managing projects effectively while collaborating with cross-functional teams.
Highest-signal resume keywords
Technical Sales ExperienceEnterprise Content Management (ECM)Presentation MethodologiesProject ManagementCollaboration Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Implementation MethodologiesSolution StrategyTechnical DocumentationCustomer Requirements AnalysisRFP Technical Responses
Soft Skills
Communication SkillsCollaboration SkillsProblem-Solving SkillsAdaptabilityCustomer Relationship Management
Industry Keywords
Pre-Sales MethodologiesEnterprise SoftwareMarket TrendsTrade ShowsContinuous Learning
About the role
Key responsibilities & impact- Act as the technical point of contact on standard customer engagements
- Coordinate customer pre-sales meetings and determine technical requirements
- Work with development teams in support of solution enhancements
- Create and present demonstrations of proposed solutions to key customer stakeholders
- Apply best-practice knowledge and solution strategy to support validation and buy-in
- Coordinate meetings with global services to transition key information
- Ensure seamless customer handoff and effective knowledge transfer
- Compose internal documentation reflecting all activity related to the solution strategy
- Provide technical responses for Requests for Proposals (RFPs)
- Provide input on improving internal efficiencies
- Stay aware of best practices and market trends
- Participate in trade shows, conferences, and events
- Collaborate with sales, services, and technical teams throughout the pre-sales process
Requirements
What you’ll need- Bachelor's degree in a related field such as Management Information Systems or Computer Science, or an equivalent combination of education and experience
- Technical sales experience required
- Knowledge of Enterprise Content Management (ECM)
- Knowledge of general software implementation methodologies
- Ability to create compelling, solutions-based demonstrations
- Ability to develop and use engaging, informative, and compelling presentation methodologies
- Ability to communicate with ease, clarity, and impact using a style appropriate to the subject and audience
- Ability to manage projects to completion
- Ability to thrive in a fast-paced, deadline-driven environment
- Up to 10% travel required
- Passion for technology, emerging trends, continuous learning, and AI
- Commitment to growing expertise in enterprise software, pre-sales methodologies, and industry best practices
- Collaboration skills and ability to establish rapport, gain trust, and achieve consensus
- Experience identifying process improvements
- Experience working with development teams in support of solution enhancements
- Ability to translate customer feedback and technical requirements into actionable input for product and engineering teams
- Experience participating in or supporting trade shows, conferences, or industry events
Benefits
Comp & perks- 70/30 commission split on top of base pay
- Career development resources
- Wellbeing programs
- Innovation practices
- Inclusive workplace
- Employee initiatives and community giving campaigns