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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing sales plans, managing customer relationships, and improving account management practices. Proficient in opportunity management and account planning tools, with strong negotiation and communication skills.
Highest-signal resume keywords
Account ManagementSales ForecastingOpportunity ManagementNegotiation SkillsCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PlanningAccount Planning ToolsSales Process ImprovementRFP AssessmentSales Pipeline Management
Soft Skills
Organizational SkillsMultitasking AbilitiesRapport BuildingSelf-MotivationCollaboration Skills
Tools & Technologies
CRM Software
Certifications & Qualifications
Associate's Degree
Industry Keywords
Technology SolutionsMarket TrendsTrade ShowsCustomer-Facing Marketing
About the role
Key responsibilities & impact- Develop and execute a comprehensive sales plan to meet or exceed quota
- Identify and prioritize opportunities among existing and potential customers and partners
- Maintain accurate real-time sales forecasting
- Initiate and maintain regular contact with customers and partners
- Develop and maintain a healthy sales pipeline
- Improve account management and the sales process
- Partner with sales solution engineers to develop and deliver software demonstrations
- Engage specialist and support resources to advance opportunities through the sales cycle
- Monitor best practices, market trends, and customer business and technical needs
- Pursue company expansion and integration opportunities
- Assess RFP viability and influence response development
- Attend and contribute to trade shows and marketing efforts
- Develop account closing plans and support negotiation and contracting
- Record customer account information, opportunities, commitments, conversations, visits, and sales calls in the CRM
- Comply with corporate and departmental privacy and data security policies
Requirements
What you’ll need- Associate's degree or equivalent experience
- Demonstrated experience as an Account Manager
- Knowledge of sales in a relevant technology solution or assigned industry
- Proficiency in opportunity management and account planning tools
- Strong organizational and multitasking abilities
- Strong ability to establish rapport, build trust, and gain confidence of customers, partners, and internal stakeholders
- Good oral and written communication skills
- Professional demeanor and ability to interact with discretion and tact
- Good negotiating and influencing skills
- Self-motivation to manage work independently to completion in a fast-paced environment
- Ability to streamline and continuously improve account management practices and the overall sales process
- Strong collaboration skills within teams, departments, and partner organizations
- Experience engaging specialist resources and internal leadership to advance opportunities and close deals
- Comfortable attending and contributing to trade shows and customer-facing marketing events
- Willingness and ability to travel up to 50% of the time
Benefits
Comp & perks- Career development resources
- Wellbeing programs
- Innovation practices
- Inclusive workplace
- Employee initiatives and community giving programs
