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Hyland

Senior Program Manager – Leader Enablement, Development

Hyland

. Own the global frontline manager development strategy aligned to Hyland's sales methodology, GTM priorities, and sales leadership expectations .

Posted 10/8/2026full-timeRemote • United StatesSenior💰 $105,000 - $121,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and scaling frontline manager development programs, with a focus on coaching, pipeline management, and aligning initiatives to sales KPIs. Proven ability to manage complex programs and collaborate effectively across global teams to drive business outcomes.

Highest-signal resume keywords
Sales EnablementManager Development ProgramsProgram ManagementData AnalysisStakeholder Alignment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CoachingPipeline ManagementDeal InspectionProgram DesignPerformance MetricsSales KPIsLearning TechnologiesContent Development ToolsB2B SaaS ExperienceEnterprise-Level Sales Support
Soft Skills
CommunicationStrategic MindsetAttention to DetailInitiativeAbility to Lead Through Ambiguity
Tools & Technologies
Instructor-Led TrainingVirtual LearningOn-Demand LearningPeer LearningReinforcement Strategies
Industry Keywords
Sales MethodologyGTM PrioritiesSales LeadershipEnablement Business PartnersGlobal Scalability

About the role

Key responsibilities & impact
  • Own the global frontline manager development strategy aligned to Hyland's sales methodology, GTM priorities, and sales leadership expectations
  • Define and evolve frontline manager effectiveness standards in partnership with Sales Leadership and Enablement Business Partners
  • Design progressive manager development programs covering coaching, deal inspection, and pipeline management
  • Build practical tools and frameworks that enable managers to reinforce skills, behaviors, and GTM initiatives
  • Partner with Sales Leadership to align programs to business priorities, GTM motions, and performance expectations
  • Gather feedback from sales leaders and managers to inform program evolution and prioritization
  • Partner with the New Hire Onboarding Program Manager on transitions from onboarding into ongoing manager development
  • Ensure consistent coaching language and frameworks across onboarding and advanced manager development
  • Equip Enablement Business Partners with scalable programs, tools, and reinforcement strategies
  • Collaborate with Enablement Content Managers on reusable, scalable content
  • Partner with Rev Ops and Enablement Analytics to align programs to performance data, KPIs, and inspection metrics
  • Use data to prioritize initiatives, measure effectiveness, and connect manager development to business outcomes
  • Design integrated learning experiences using instructor-led training, virtual, on-demand, peer learning, and reinforcement
  • Own end-to-end program management from intake and design through launch and reinforcement
  • Ensure programs are globally scalable and adaptable across regions and management levels
  • Define success metrics including coaching cadence and quality, team proficiency, behavior change, and business impact
  • Build reinforcement strategies that sustain coaching behavior beyond one-time training events
  • Establish feedback loops across Sales Leadership, Enablement Business Partners, and Rev Ops to continuously improve program effectiveness
  • Report to the Director, Global Enablement Programs as an individual contributor

Requirements

What you’ll need
  • 6+ years of experience in Sales Enablement, Manager Enablement, or Sales Coaching within B2B SaaS or tech companies
  • Bachelor's degree or related experience required
  • Proven experience designing and scaling frontline manager development programs, specifically coaching and pipeline/deal inspection capability
  • Experience partnering with onboarding, field enablement, and content teams
  • Excellent program management, communication, and stakeholder alignment skills
  • Strong program and project management capabilities with a track record of delivering complex initiatives
  • Strategic mindset, strong execution, attention to detail, high judgment, strong initiative, and a clear sense of urgency
  • Experience tying manager development directly to sales KPIs such as quota attainment, win rates, deal velocity, pipeline health, and coaching cadence
  • Demonstrated success defining manager enablement strategy and overseeing execution at scale
  • Prior experience supporting complex, enterprise-level sales motions
  • Ability to analyze GTM and coaching performance data and translate insights into action
  • Experience with modern learning technologies and content development tools with an AI-first mindset
  • Experience operating in global, multi-cultural environments
  • Proven ability to lead through ambiguity and organizational change
  • Demonstrated success managing multiple, concurrent programs with varying levels of complexity

Benefits

Comp & perks
  • Career development resources
  • Wellbeing programs
  • Innovation practices
  • Inclusive workplace
  • Employee initiatives and giving campaigns supporting community organizations