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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical sales, solution strategies, and Enterprise Content Management (ECM), with a strong ability to present compelling solutions and mentor team members. Proven track record in managing projects, collaborating across teams, and responding to technical RFPs in a fast-paced environment.
Highest-signal resume keywords
Technical Sales ExperienceEnterprise Content Management (ECM)Solution Strategy DevelopmentPresentation MethodologiesMentoring and Coaching
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution StrategyTechnical RFP ResponsesSoftware Implementation MethodologiesProject ManagementInternal Documentation Composition
Soft Skills
CollaborationCommunicationRapport BuildingSelf-Directed LearningFeedback Provision
Certifications & Qualifications
Bachelor's Degree in Management Information Systems or Computer Science
Industry Keywords
Pre-Sales ProcessCustomer EngagementsTrade ShowsConferencesEmerging Technologies
About the role
Key responsibilities & impact- Act as the technical lead for complex customer engagements throughout the pre-sales process
- Apply solutions and industry-vertical knowledge to lead pre-sales meetings, identify technical requirements, and formulate solution strategies
- Create and present proposed-solution demonstrations to key customer stakeholders
- Coordinate meetings with global services to transition key information and ensure seamless customer handoffs
- Compose internal documentation reflecting all activity related to the solution strategy
- Provide technical responses for Requests for Proposals (RFPs)
- Improve internal efficiencies and stay current on best practices, market trends, and emerging technologies
- Present Hyland solutions at trade shows, conferences, and industry events
- Mentor, coach, train, and provide feedback to team members
- Partner with development on solution enhancements and contribute to the growth and technical capabilities of the pre-sales organization
Requirements
What you’ll need- Bachelor's degree in a related field such as Management Information Systems or Computer Science, or an equivalent combination of education and experience
- Significant experience in technical sales and relevant industry or technology
- Experience with Enterprise Content Management (ECM)
- Experience with general software implementation methodologies
- Ability to manage projects to completion in a fast-paced, deadline-driven environment
- Ability to develop and use engaging, informative, and compelling presentation methodologies
- Ability to speak and write with ease, clarity, and impact
- Ability to establish rapport, gain trust, gain consensus, and collaborate across teams
- Self-directed with a strong drive to learn and stay current professionally
- Strong collaboration skills
- Up to 60% travel time required
- Extensive knowledge of solution strategies and industry verticals
- Experience composing detailed internal documentation and technical RFP responses
- Experience presenting at trade shows, conferences, and industry events
- Proven ability to mentor, coach, and provide feedback to team members
- Experience collaborating with development and global services teams
Benefits
Comp & perks- Career development resources
- Wellbeing programs
- Innovation practices
- Employee initiatives and community giving campaigns
- Inclusive workplace culture