Clinical Support Specialist

Hyperfine

. Train hospital staff, including physicians, nurses, radiographers, MRI technologists, and other personnel, on the safe and effective use of Hyperfine’s Swoop Portable MRI System .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in MRI technology and clinical training, with a strong focus on optimizing workflows and enhancing product utilization. Proven ability to build relationships with healthcare professionals and provide technical support in a clinical setting.

Highest-signal resume keywords

MRI Safety And Screening KnowledgeClinical Training ExperienceRegistered Technologist With ARRT3+ Years Clinical MR Imaging ExperienceStrong Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MRI Sequence UnderstandingClinical Workflow OptimizationProduct Demonstration SupportCustomer Relationship ManagementTechnical Support During Sales CyclesScanner ImplementationClinical Input For R&DImage Review ParticipationPost-Installation Customer SupportCustomized Training Development

Soft Skills

Collaboration With StakeholdersCommunication With PhysiciansProblem-Solving SkillsCustomer Needs IdentificationAdaptability To Travel Requirements

Tools & Technologies

Hyperfine Swoop Portable MRI SystemScanner SoftwareFirmware Upgrades

Certifications & Qualifications

Associate’s Degree In Radiology SciencesARRT Credentialing In MR

Industry Keywords

Clinical MR ImagingCritical Care SettingHealthcare Staff CollaborationTrade Show RepresentationKey Opinion Leader Development

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Train hospital staff, including physicians, nurses, radiographers, MRI technologists, and other personnel, on the safe and effective use of Hyperfine’s Swoop Portable MRI System
Amend clinical workflows and optimize product value and utilization
Provide customized training and support for new operators and maintain post-installation customer relationships
Develop hospital account relationships and consult on best practices and use cases
Provide R&D with clinical input and feedback for new projects
Support sales by identifying customer needs, relaying opportunities, providing technical support during sales cycles, accompanying site visits, and supporting product demonstrations
Support new product evaluations, clinical studies, adoption, utilization, retention, and expansion activities
Optimize customer procedures and workflows
Collaborate with sales, product, marketing, clinical sciences, and clinical applications stakeholders
Identify attrition risks and product gaps and escalate recommended follow-up actions
Represent Hyperfine and demonstrate products at trade shows and society meetings
Support MRI peer champion and Key Opinion Leader development
Support scanner software and firmware upgrades
Perform scanner implementations and on-site/virtual customer training
Participate in image reviews and case reviews with physicians and healthcare staff

Requirements

What you’ll need

Associate’s degree in Radiology Sciences or related field
Registered Technologist with the ARRT (American Registry of Radiologic Technologists) and current credentialing in MR (Magnetic Resonance) or equivalent
3+ years’ experience in clinical MR imaging or similar experience, such as 3+ years X-ray + 2 years in MRI in a hospital setting
2+ years’ experience operating in clinical applications or clinical training experience
In-depth knowledge of the critical care setting
Experience working with physicians, business administration, clinical, and other stakeholders
MRI safety and screening knowledge, including analyzing contraindications
MRI sequence and protocol understanding
Strong computer skills
Ability to travel up to 75% of the time, including occasional weekend travel
Reside in the assigned territory and work from a home-based office
Live near a major airport
Have an automobile for ground-based transportation
Applicants must be authorized to work for any employer in the United States; Hyperfine does not provide employment visa sponsorship

Benefits

Comp & perks

Corporate bonus plan eligibility
Equity plan eligibility
Home-based office arrangement