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Supply Account Manager – Chinese
HyperGuest. Serve as the main point of contact for designated customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer relationship management and sales optimization within the travel or travel-tech industry, leveraging strong analytical and organizational skills to exceed performance targets. Proficient in communication and collaboration across departments to enhance operational efficiency.
Highest-signal resume keywords
Customer Relationship ManagementSales Performance OptimizationHotel Online DistributionRevenue ManagementProficiency in Google Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales SupportMarketing ConceptsAnalytical ThinkingMS ExcelContract Negotiation
Soft Skills
Proactive OrientationCreativityHigh Organizational SkillsExcellent Communication SkillsTeam Collaboration
Tools & Technologies
Google SuiteMS Office Applications
Industry Keywords
Travel IndustryTravel-TechHotel DistributionRevenue Management
About the role
Key responsibilities & impact- Serve as the main point of contact for designated customers
- Liaise with different departments within HyperGuest to ensure smooth operations
- Take all necessary actions and measures to guarantee strong customer relationships and performance
- Continuously monitor and optimize sales performance based on volume, revenues and contract values
- Maintain constant communication with accounts to optimize connections and identify sales opportunities
- Bring contracts between travel partners and hotels
- Resolve escalated customer service requests
Requirements
What you’ll need- 3+ years experience, preferably in the travel or travel-tech industry, hotel online distribution or revenue management
- 4+ years experience within hotel online distribution or revenue management
- Experience with sales support and marketing concepts
- Highly proactive, creative and analytical orientation
- High organizational skills
- Strong willingness to deliver and exceed on targets
- Knowledge and experience with the use of Google Suite (Gmail, Google Drive, Google Docs, Slides and Hangout)
- Knowledge of MS Excel and other office applications
- Excellent English language skills; other major languages will be an advantage
- Analytical thinking
- Excellent communication skills
- Strong team worker
- Chinese is mandatory
Benefits
Comp & perks- Remote work
- Full-time employment