PeopleOps Officer

HyperionDev

. Provide mid-level, end-to-end operational HR support and administration across Marketing, Finance, Engineering, Education Operations, and other departments .

Posted 10/22/2026full-timeCape Town • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end HR operations, including employee lifecycle management, performance management frameworks, and compliance with South African labor law. Proficient in utilizing HRIS platforms to maintain data integrity and support organizational HR needs.

Highest-signal resume keywords

HR Generalist ExperienceEmployee Lifecycle AdministrationPerformance Management FrameworksSouth African Labor Law KnowledgeHRIS Platform Navigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Lifecycle ManagementPerformance Improvement Plans (PIPs)Data Integrity MaintenanceFormal Disciplinary ProceduresKPI SettingGrievance ManagementContract Preparation and TrackingHR Metrics ReportingOnboarding and Offboarding CoordinationDocumentation Preparation for CCMA

Soft Skills

Attention to DetailStakeholder CommunicationInterpersonal SkillsObjective Advice OfferingAdministrative Accuracy

Tools & Technologies

HRIS (HMIS)Modern Workplace Tools

Certifications & Qualifications

Tertiary Qualification in Human ResourcesTertiary Qualification in Industrial Psychology

Industry Keywords

BCEALRAEmployee RelationsPerformance ReviewsFast-Scaling Startup ExperienceTech-Enabled Business Experience

About the role

Key responsibilities & impact

Provide mid-level, end-to-end operational HR support and administration across Marketing, Finance, Engineering, Education Operations, and other departments
Manage the full employee lifecycle
Coordinate onboarding and offboarding, including contracts, probation tracking, asset collection, and system access revocation
Prepare, issue, track, and renew employment contracts and addendums
Manage role changes and maintain employee records
Maintain 100% data integrity for non-revenue employee profiles in the HRIS (HMIS)
Assist department leads with performance reviews, KPI setting, and objective evaluations
Draft, implement, and monitor Performance Improvement Plans (PIPs)
Facilitate progressive discipline, formal disciplinary hearings, and grievance management
Ensure fair labour practices and prepare documentation and evidence packs for CCMA referrals
Serve as the first point of contact for employee relations queries
Apply company policies consistently across teams
Partner with leadership to provide HR guidance and operational support
Maintain HR metrics and trackers and report on turnover, absenteeism, performance outcomes, and employee lifecycle data

Requirements

What you’ll need

3–5 years of progressive HR Generalist or HRBP experience managing diverse, non-sales functional teams such as Tech/Engineering, Finance, Marketing, or Operations
Proven track record in employee lifecycle administration
Strong grasp of performance management frameworks
Experience managing Performance Improvement Plans (PIPs)
Solid knowledge of South African labor law, including BCEA and LRA
Direct experience executing formal disciplinary procedures and CCMA processes
Hands-on experience navigating HRIS platforms and modern workplace tools
Exceptional attention to detail, administrative accuracy, and stakeholder communication
Must be based in Cape Town
Tertiary qualification in Human Resources, Industrial Psychology, or a related field is preferred
Prior HR experience within a fast-scaling startup or tech-enabled business is preferred
Strong interpersonal skills and ability to offer objective advice and challenge department leads when appropriate

Benefits

Comp & perks

Flexible & remote working: flexible work options; the role may require a once-a-week presence at the Cape Town offices
Opportunity to enrol part-time in the company's Coding Bootcamps
Opportunity to work with leading companies and experts in edtech, developer education, and developer assessments
Work at an ambitious, high-performing tech company with an experienced management team
Purpose-driven, life-changing work making education and tech careers accessible
Culture of growth and learning
People-forward company culture focused on improvement