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Revenue Operations Manager – Business Systems Team Lead
Hyperproof. Act as operational partner to Sales, Marketing, Finance, and Customer Success leadership .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Operations and Sales Operations within a B2B SaaS environment, with a strong focus on Salesforce architecture, CPQ administration, and financial modeling. Capable of leading teams, managing complex data integrations, and delivering strategic insights through advanced reporting and analysis.
Highest-signal resume keywords
Revenue Operations ManagementSalesforce AdministrationCPQ Platform ExpertiseB2B SaaS Financial ModelingTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce StrategyData ModelingFinancial System ReconciliationPricing AnalysisChurn AnalysisPipeline HygieneForecastingDashboard CreationOrder Form ManagementData Governance
Soft Skills
LeadershipMentoringCollaborationCommunicationProblem-Solving
Tools & Technologies
Nue CPQPlanhatMaxioGainsightChurnZeroIntercomPardotOutreachChiliPiperZoomInfo
Industry Keywords
B2B SaaSARRNRRGRRQuote-to-CashSales Capacity ModelingVendor ContractsSystem AuditsAccess ProvisioningSecurity Reviews
Tech Stack
Tools & technologiesSFDCVoIP
About the role
Key responsibilities & impact- Act as operational partner to Sales, Marketing, Finance, and Customer Success leadership
- Own renewal and expansion forecasting, pipeline hygiene, NRR updates, and churn analysis
- Manage Deal Desk reviews, order form templates, SKU controls, and SFDC-Maxio reconciliations
- Conduct pricing and discounting analysis with Finance and Product Marketing
- Architect and administer Salesforce and Nue CPQ
- Co-own the business systems roadmap and manage intake, prioritization, and release calendars
- Manage Planhat-to-Salesforce bidirectional data synchronization
- Oversee access provisioning, security reviews, licenses, vendor contracts, renewals, invoices, and systems budgets
- Lead, mentor, and direct a small team of two direct reports
- Maintain technical documentation, architecture maps, and user training guides
- Deliver system audits, data governance, renewal workflows, roadmap projects, and efficiency improvements
Requirements
What you’ll need- 6+ years of progressive experience in Revenue Operations, Sales Operations, or Business Systems within a B2B SaaS environment
- 2+ years of team lead or managerial experience guiding direct reports
- Advanced Salesforce strategy, architecture, complex Flows, and system integration experience
- Direct administration experience with CPQ platforms; Nue CPQ preferred
- Hands-on experience administering Customer Success platforms such as Planhat, Gainsight, ChurnZero, or similar, integrated with CRM systems
- Strong understanding of B2B SaaS financial models, including ARR, NRR, GRR, logo retention, quote-to-cash, and sales capacity modeling
- Expert-level reporting, dashboard creation, data modeling, and financial system reconciliations
- Bachelor's degree in Business, Information Systems, Finance, or equivalent practical experience
- Experience with Salesforce, Nue CPQ, Maxio, Planhat, Intercom, Pardot, Outreach, ChiliPiper, LeanData, ZoomInfo, LinkedIn Sales Navigator, Chorus.ai, Gong, 6Sense, Highspot, Slack, Teams, and Zoom
- Valid non-VOIP phone number required
Benefits
Comp & perks- Base salary and equity compensation
- Annual compensation reviews + equity
- Unlimited PTO
- 401K with immediate vesting and 4% company match
- $500 home office stipend
- PC or Mac laptop choice
- Slack notifications turn off after 5 pm based on your time zone
- Annual company in-person events and quarterly in-person connects
- Medical, dental, and vision coverage for employees and dependents
- 12 weeks of parental leave
- 1 year free diapers and wipes with Honest
- $100 quarterly paid wellness stipend
- Pet insurance discount
- Two Hypercharge weeks of company-wide rest in July and December