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I-STATE TRUCK CENTER

Crane Parts Specialist

I-STATE TRUCK CENTER

. Assist customers at the parts counter and over the phone with parts needs .

Posted 11/11/2026full-timeMarshfield • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in parts identification and customer service within a heavy-duty truck and equipment environment, with strong organizational skills and proficiency in inventory management and computer-based systems.

Highest-signal resume keywords
Parts Counter ExperienceCustomer Service SkillsInventory Control KnowledgeComputer-Based Parts Systems ProficiencyForklift Operation Ability

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Parts IdentificationOrder ProcessingInventory ManagementShipping and ReceivingForklift Operation
Soft Skills
Strong Communication SkillsAttention to DetailDependabilityOrganizational Skills
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookComputer-Based Parts Systems
Industry Keywords
Heavy-Duty Truck PartsAutomotive PartsEquipment PartsCustomer-Facing EnvironmentWarehouse Setting

About the role

Key responsibilities & impact
  • Assist customers at the parts counter and over the phone with parts needs
  • Identify and locate correct heavy-duty truck and off-highway equipment parts
  • Provide parts support to service department technicians
  • Process parts orders and transactions accurately
  • Maintain strong customer service and represent the company professionally
  • Assist with inventory control, stocking, and maintaining accurate parts locations
  • Assist with shipping and receiving incoming and outgoing freight
  • Help maintain a clean, organized parts counter and warehouse
  • Perform other duties as assigned

Requirements

What you’ll need
  • Previous parts counter, automotive, heavy-duty truck, equipment, or related parts experience preferred
  • Strong customer service and communication skills
  • Ability to identify and locate parts using computer-based parts systems and catalogs
  • Strong organizational skills and attention to detail
  • Basic knowledge of inventory, shipping, and receiving processes
  • Ability to operate a forklift or willingness to learn
  • Dependable and able to maintain a consistent work schedule
  • Comfortable assisting in both a customer-facing parts environment and warehouse setting
  • Excellent verbal, written, and phone communication skills
  • Proven computer experience, preferably with Microsoft Excel, Word, Outlook, or similar programs
  • High school diploma or equivalent
  • Ability to lift up to 50 pounds

Benefits

Comp & perks
  • Tuition assistance for educational and ongoing career growth
  • Health, dental and vision coverage beginning on the first day of the following month
  • Paid Time Off (PTO) accruing from day one of full-time employment
  • 6 holidays and 2 floating holidays per year
  • 401(k) with company matching
  • Long Term Disability supplied
  • Short Term Disability supplied
  • Life Insurance supplied
  • Healthiest You virtual health care paid by Interstate
  • PPE reimbursement for safety glasses and safety boots
  • Pet insurance
  • Employee discounts on products and services
  • Paid Employee Assistance Program with free 24/7 access to a guidance consultant
  • Paid health and well-being screening for employees and their spouse