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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and operational improvement within a cybersecurity context, with a focus on process automation, quality assurance, and incident management. Proficient in developing use cases and documentation while contributing to threat hunting and cyber defense initiatives.
Highest-signal resume keywords
Client Relationship ManagementProcess AutomationIncident ManagementUse Case DevelopmentCybersecurity Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems OperationsNetwork OperationsData AnalysisQuality AssuranceUse Case CreationThreat HuntingDocumentation ManagementIncident Tracking
Soft Skills
Highly OrganizedDetail-OrientedStrong CommunicationOpen-MindedCuriosity
Certifications & Qualifications
Master’s Degree in Computer Science
Industry Keywords
SOCCyber DefenseOperational ImprovementService Quality IndicatorsEmerging Threats
About the role
Key responsibilities & impact- Serve as the primary point of contact for several clients, ensuring effective operational relationships and supporting business development
- Drive continuous improvement across the client scope: create and enhance use cases and playbooks, automate processes, and add new data sources
- Ensure the quality of analyses, compliance with procedures, and ticket tracking
- Prepare and lead operational and steering committee meetings
- Monitor service quality indicators, including incident volumes and false-positive rates
- Create and maintain client-facing and internal documentation
- Organize, schedule, and conduct regular testing and validation of use cases
- Monitor emerging attacks to enhance use cases
- Contribute to threat hunting activities
- Contribute to the development of the internal cyber defense community
Requirements
What you’ll need- Master’s degree (or equivalent, Bac+5) in Computer Science or a related field
- At least 2 years of experience in a systems and network operations team, ideally within a SOC
- Highly organized and detail-oriented
- Ability to manage potentially sensitive incidents from end to end
- Open-minded and responsive in the face of evolving threats and attacks
- Dynamic, with strong communication skills, curiosity, and a desire to develop your expertise
- Professional proficiency in spoken and written English
Benefits
Comp & perks- Employee well-being and work-life balance, recognized by the Happy At Work label
- Close support from a technical manager
- Personalized training plan
- Support for professional certifications
- Career development and internal mobility opportunities
- Opportunities in France and internationally
- Funding for collaborative projects through Teamstarter
- Necessary accommodations to support the integration of candidates with disabilities
- Profit-sharing and exceptional bonuses based on your contribution