I-TRACING

Security Engineer

• Provide support for and operate network security infrastructures
• Maintain infrastructures in operational and secure condition
• Enhance and optimize the solutions under management
• Diagnose and resolve complex incidents
• Handle requests and changes, particularly traffic-flow openings
• Improve the security level and maintain infrastructure compliance
• Lead action plans and track significant incidents, problems, requests, and changes
• Manage priorities and coordinate stakeholders
• Monitor service commitments and SLAs
• Produce and analyze operational KPIs
• Monitor capacity and workload to anticipate requirements and saturation points
• Coordinate topics with vendor and manufacturer support teams
• Prepare and lead operational review meetings with clients
• Contribute to service governance bodies
• Identify risks, blockers, and areas for improvement, then track corrective actions
• Contribute to the continuous improvement of technical aspects, organization, processes, and delivery quality
• Work in coordination with the technical team, Business Unit management, and client contacts

Network Security Consultant, Experienced

Security Operations

• Manage the SIEM solution to analyze logs and detect anomalous behavior
• Manage the SOAR platform for enrichment, analysis, monitoring, and automation
• Contribute to building the SOC layers: SIEM, log integration, parsing, and playbooks
• Regularly monitor new attacks and update use cases accordingly
• Contribute to developing new use cases
• Analyze security incidents through Level 3 (L3)
• Participate in cyber crisis management
• Contribute to threat hunting activities
• Advise and support clients on a day-to-day basis
• Collaborate with the Montreal and Kuala Lumpur offices as part of a follow-the-sun operating model

Network Security Consultant, Experienced

Senior SOC Analyst – Permanent Contract