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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management and software support capabilities, with a focus on effective communication, stakeholder management, and the ability to prioritize and deliver results in a fast-paced environment.
Highest-signal resume keywords
Project Management ExperienceSoftware Support ExperienceStrong Troubleshooting SkillsVerbal And Written Communication SkillsLeadership And Initiative
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementSoftware SupportBacklog ManagementDependency MappingAgile Methodologies
Soft Skills
Multi-taskingAccountabilityPositive AttitudeWorkload Management
Certifications & Qualifications
Associate’s DegreeBachelor’s Degree In Information SystemsBachelor’s Degree In Computer Science
Industry Keywords
Stakeholder ManagementClient Needs AssessmentProduct DevelopmentDevelopment Process Management
About the role
Key responsibilities & impact- Define goals and create a vision for development projects
- Act as a primary liaison with customers, business managers, stakeholders, and the development team
- Communicate goals clearly and align the product vision with business objectives
- Manage and prioritize backlog items based on overall strategy and business objectives
- Map project dependencies with the project coordinator to determine the necessary development sequence
- Prioritize projects and stakeholder needs based on scope, budget, and time
- Understand and anticipate client needs to manage the development process effectively
- Oversee product development through planning, refinement, review, and sprint phases
Requirements
What you’ll need- Four (4) years related or software support experience
- Associate’s Degree or higher or 4+ years of experience in software support
- Strong troubleshooting skills
- Strong verbal and written communication skills
- Self-starter with the ability to multi-task, manage workload, take accountability and deliver results to meet competing priorities
- Ability to demonstrate leadership and initiative with a positive attitude
- Ability to prioritize workload and manage multiple responsibilities effectively
- Bachelor’s Degree in Information Systems or related preferred
- 2+ years of management experience preferred
- 2+ years of project management experience preferred
- Associate’s degree or better in Computer Science or related field
- Must have 4 years of Software Support Experience
Benefits
Comp & perks- 15–20% travel
- Equal Opportunity Employer