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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in partnership management and strategic account management, with a strong focus on B2B technology and SaaS platforms. Capable of fostering relationships, coordinating cross-functional teams, and driving commercial performance improvements.
Highest-signal resume keywords
Partnership ManagementStakeholder ManagementB2B Technology UnderstandingCommercial NegotiationsOrganisational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partnership ManagementStrategic Account ManagementSupplier ManagementSoftware IntegrationsCommercial Performance ImprovementContract RenewalsPerformance ReviewsIssue ResolutionOnboardingGrowth Initiatives
Soft Skills
Relationship-BuildingInfluencing SkillsAttention to DetailAutonomyConfidence
Tools & Technologies
SaaS PlatformsDigital PlatformsE-Commerce SolutionsDelivery PlatformsCommercial Ecosystems
Industry Keywords
B2BRetail TechnologyPartnership DevelopmentStakeholder EngagementCross-Functional Coordination
About the role
Key responsibilities & impact- Develop understanding of partner priorities, contractual commitments and mutual commercial value opportunities
- Coordinate regular partner engagement, performance reviews and constructive discussions
- Work with Product, Engineering, Operations and Commercial teams on partnership dependencies, commitments and challenges
- Identify and address barriers to effective partnership delivery
- Coordinate issue resolution and escalate matters where appropriate
- Identify opportunities to improve partner adoption, commercial performance and joint growth initiatives
- Support assessment, onboarding and development of new partnerships
- Ensure effective collaboration and alignment with business priorities
- Strengthen external partnership relationships, performance and commercial value
Requirements
What you’ll need- Proven experience in partnership management, strategic account management, supplier management or a similar commercially focused relationship role
- Strong relationship-building, stakeholder management and influencing skills
- Confidence engaging external partners and senior internal stakeholders
- Experience coordinating activity across multiple teams, managing competing priorities and progressing issues to resolution
- Understanding of B2B technology, SaaS platforms, software integrations or technology-enabled service delivery
- Ability to identify commercial opportunities, challenge underperformance constructively and recommend practical improvements
- Strong organisational skills and attention to detail
- Confidence managing commitments, actions and deadlines
- Ability to work autonomously within a growing business and take ownership
- At least one of: partnership management within retail technology, e-commerce, digital platforms or B2B SaaS; work with technology providers, software integration partners, delivery platforms or commercial ecosystems; support for commercial negotiations, contract renewals or partner performance improvement; establishment, onboarding or scaling of strategic partnerships
Benefits
Comp & perks- 32 days of holiday, increasing with tenure
- Birthday day off
- Paid sick leave
- Paid company parental leave
- Paid bereavement leave
- Paid domestic violence leave
- Cycle to work scheme
- Employee Assistance Programme
- Company pension scheme
- £1000 referral bonus
- Performance-related bonus or share options, depending on role
- Flexible working arrangements
- Opportunities for development
- Weekly fireside chats with the CEO
- Employee resource groups and Social Committee participation
- Engagement survey and employee input opportunities
