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IBM

Partnerships Manager

IBM

. Develop understanding of partner priorities, contractual commitments and mutual commercial value opportunities .

Posted 11/9/2026full-timeUnited KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in partnership management and strategic account management, with a strong focus on B2B technology and SaaS platforms. Capable of fostering relationships, coordinating cross-functional teams, and driving commercial performance improvements.

Highest-signal resume keywords
Partnership ManagementStakeholder ManagementB2B Technology UnderstandingCommercial NegotiationsOrganisational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Partnership ManagementStrategic Account ManagementSupplier ManagementSoftware IntegrationsCommercial Performance ImprovementContract RenewalsPerformance ReviewsIssue ResolutionOnboardingGrowth Initiatives
Soft Skills
Relationship-BuildingInfluencing SkillsAttention to DetailAutonomyConfidence
Tools & Technologies
SaaS PlatformsDigital PlatformsE-Commerce SolutionsDelivery PlatformsCommercial Ecosystems
Industry Keywords
B2BRetail TechnologyPartnership DevelopmentStakeholder EngagementCross-Functional Coordination

About the role

Key responsibilities & impact
  • Develop understanding of partner priorities, contractual commitments and mutual commercial value opportunities
  • Coordinate regular partner engagement, performance reviews and constructive discussions
  • Work with Product, Engineering, Operations and Commercial teams on partnership dependencies, commitments and challenges
  • Identify and address barriers to effective partnership delivery
  • Coordinate issue resolution and escalate matters where appropriate
  • Identify opportunities to improve partner adoption, commercial performance and joint growth initiatives
  • Support assessment, onboarding and development of new partnerships
  • Ensure effective collaboration and alignment with business priorities
  • Strengthen external partnership relationships, performance and commercial value

Requirements

What you’ll need
  • Proven experience in partnership management, strategic account management, supplier management or a similar commercially focused relationship role
  • Strong relationship-building, stakeholder management and influencing skills
  • Confidence engaging external partners and senior internal stakeholders
  • Experience coordinating activity across multiple teams, managing competing priorities and progressing issues to resolution
  • Understanding of B2B technology, SaaS platforms, software integrations or technology-enabled service delivery
  • Ability to identify commercial opportunities, challenge underperformance constructively and recommend practical improvements
  • Strong organisational skills and attention to detail
  • Confidence managing commitments, actions and deadlines
  • Ability to work autonomously within a growing business and take ownership
  • At least one of: partnership management within retail technology, e-commerce, digital platforms or B2B SaaS; work with technology providers, software integration partners, delivery platforms or commercial ecosystems; support for commercial negotiations, contract renewals or partner performance improvement; establishment, onboarding or scaling of strategic partnerships

Benefits

Comp & perks
  • 32 days of holiday, increasing with tenure
  • Birthday day off
  • Paid sick leave
  • Paid company parental leave
  • Paid bereavement leave
  • Paid domestic violence leave
  • Cycle to work scheme
  • Employee Assistance Programme
  • Company pension scheme
  • £1000 referral bonus
  • Performance-related bonus or share options, depending on role
  • Flexible working arrangements
  • Opportunities for development
  • Weekly fireside chats with the CEO
  • Employee resource groups and Social Committee participation
  • Engagement survey and employee input opportunities