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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in freight forwarding and international logistics, with strong capabilities in data analysis, rate benchmarking, and writing SOPs. Proficient in managing shipping documentation and executing operational reports within tight deadlines.
Highest-signal resume keywords
Freight Forwarding ExperienceData AnalysisSOP WritingRate BenchmarkingInternational Shipping Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Rate ProcurementCost ModelingBusiness AnalysisCarrier ManagementOperational Reporting
Soft Skills
Strong CommunicationAnalytical ThinkingProblem Solving
Tools & Technologies
NotionManagement Dashboards
Industry Keywords
Freight OperationsShipping OperationsE-commerce OperationsCommercial InvoicesBills of Lading
About the role
Key responsibilities & impact- Benchmark, chase, and negotiate improved rates with carriers and forwarders using consolidated volumes.
- Build and maintain centralized rate cards and benchmark databases.
- Turn around client rate requests within 1 working day.
- Handle shipment document packs, including commercial invoices, packing lists, Bills of Lading, CMRs, and customs data.
- Execute pre-despatch controls and checklists on every shipment.
- Document freight processes into drafted SOPs, with a minimum of 2 signed-off SOPs per month.
- Establish and maintain the department's operating backbone in Notion.
- Build and run recurring management dashboards across divisions.
- Conduct process and cost analysis.
- Identify leakage in billable activity and produce weekly recovery reports.
- Execute special projects directly for the Chief Executive.
- Deliver daily written operational reports before 09:30 UK time.
- Flag shipment exceptions to the accountable UK owner on the same working day.
Requirements
What you’ll need- Minimum 2+ years of experience in freight forwarding, international logistics, or shipping operations, including pricing, rate procurement, or carrier management.
- Strong Business Operations Analyst profile (e-commerce ops, business analysis, or agency background) willing to learn freight commercial work, starting with business analysis, rate desk administration, and SOP mapping.
- Practical familiarity with international shipping documents, including Bills of Lading, CMRs, commercial invoices, packing lists, and customs entries.
- Strong capabilities in data analysis, rate benchmarking, cost modeling, and converting raw data into executive recommendations.
- Demonstrated ability or experience in writing SOPs, building runbooks, or maintaining project workspaces such as Notion.
- C1 level or above in English, written and spoken.
- Full-shift availability across UK business hours.
Benefits
Comp & perks- Competitive salary package reflecting analytical and operational scope.
- Direct working exposure to UK executive leadership and global logistics networks.
- Ground-floor engagement seat with clear build-and-scale career progression.
- Fully supported IBMC facility working environment in Indonesia.