Systems and Integrations Analyst – E-commerce Logistics, WMS

IBMC

. Scope technical requirements for sales channels, order flows, stock feeds, and despatch confirmations.

Posted 10/16/2026part-timeRemote • IndonesiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in systems integration and e-commerce operations, with a strong focus on configuring Shopify and ERP/OMS systems. Proficient in executing integration testing and providing technical support while adhering to security standards and change-control procedures.

Highest-signal resume keywords

Systems IntegrationShopify ConfigurationAPI TroubleshootingEnd-to-End Integration TestingC1 Level English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical ExperienceE-Commerce OperationsWarehouse Management SystemsOrder Management SystemsIntegration TestingSQL Query SkillsCSV Data ExchangeWebhook ConfigurationTechnical DocumentationChange Control Procedures

Soft Skills

Problem SolvingCommunicationCollaboration

Tools & Technologies

ShopifyNetSuiteMintsoft WMSNotionDHLEvriRoyal MailDPD

Industry Keywords

E-CommerceIntegration TestingAPI ConnectionsTechnical SupportData Queries

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Scope technical requirements for sales channels, order flows, stock feeds, and despatch confirmations.
Configure connections between Shopify, NetSuite, marketplaces, and the Mintsoft WMS.
Execute and document end-to-end integration testing for orders, stock sync, despatch updates, tracking, and returns before go-live.
Set up and maintain carrier connections for shipping labels, manifests, and tracking updates.
Liaise with vendor technical teams to resolve API connection issues.
Monitor system error queues daily and triage connection failures on the same working day.
Provide second-line technical support for data queries from customer service, finance, and operations.
Maintain the systems inventory and configuration runbooks for live integrations.
Build technical onboarding policy packs covering checklists, testing criteria, credential security, and change control.
Follow approved change-control procedures and least-privilege credential security standards.

Requirements

What you’ll need

Minimum 3+ years of technical experience in systems integration, e-commerce operations, or technical support roles with hands-on setup experience.
Direct hands-on experience configuring Shopify (store setup, apps, fulfillment connections) and ERP/OMS systems.
Practical experience working with Warehouse Management Systems or Order Management Systems; Mintsoft experience is a major plus, with comparable WMS such as Linworks, Peoplevox, or ShipHero accepted.
Comfortable working with APIs, webhooks, CSV/flat-file data exchanges, and reading technical documentation to configure and troubleshoot connections.
Proven ability to design and execute end-to-end integration test scenarios with documented proof prior to go-live.
C1 Level or above in English, written and spoken.
Dedicated full-shift availability across UK business hours.
Preferred: Experience with NetSuite, major UK/European carrier integrations (DHL, Evri, Royal Mail, DPD), basic SQL query skills, and documentation platforms like Notion.

Benefits

Comp & perks

Competitive salary package aligned with technical systems management experience.
Direct exposure to international 3PL e-commerce operations and enterprise software architecture.
Structured 30-60-90 day onboarding roadmap with clear KPI targets.
Professional environment supported through IBMC’s hub infrastructure.