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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lifecycle marketing strategies, including onboarding, retention, and rewards program management, while leveraging data-driven insights to optimize customer engagement and improve key performance metrics. Proven ability to lead and develop marketing teams, collaborate cross-functionally, and execute multi-channel campaigns effectively.
Highest-signal resume keywords
Lifecycle Marketing StrategyBraze Customer Engagement PlatformTeam Management and DevelopmentData-Driven Decision MakingConsumer Marketing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lifecycle Program DevelopmentSegmentation and Personalization FrameworksA/B TestingKPI Definition and ReportingBudget Management
Soft Skills
Excellent CommunicationCross-Functional CollaborationLeadership
Tools & Technologies
BrazeLookerSalesforce Marketing CloudIterable
Industry Keywords
Consumer MarketingRetention MarketingLoyalty ProgramsD2CConsumer Apps
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own the end-to-end Saver lifecycle strategy from onboarding and first redemption through habit formation, retention, and win-back
- Design, build, and continuously optimize always-on journeys in Braze across email, push, and in-app messaging
- Develop segmentation and personalization frameworks based on behavior, tenure, and value
- Identify Saver journey drop-off points and design data-driven interventions
- Lead lifecycle strategy and execution for bonus and rewards programs, including evergreen bonuses and seasonal tentpoles
- Partner with Finance, Analytics, and Marketing Operations to manage and optimize lifecycle and bonus budgets
- Own the lifecycle rewards programming calendar across channels and teams
- Collaborate with Sales and Client teams to integrate brand and retailer partnerships into Saver-facing programs
- Define lifecycle success metrics and build reporting for activation, redemption, retention, reactivation, and incrementality
- Champion A/B and holdout testing and turn insights into repeatable playbooks
- Partner with Product, Engineering, and Data on lifecycle tooling, triggers, data infrastructure, and product launches
- Lead, coach, and grow a team of lifecycle marketers
- Partner with Integrated, Creative, User Acquisition, and Care teams on coordinated multi-channel campaigns
- Uphold Ibotta's Core Values
Requirements
What you’ll need- 7–10 years of consumer marketing experience, with at least 4 years focused on lifecycle, CRM, or retention marketing
- 2+ years of experience managing and developing a team of marketers
- Proven track record building and scaling lifecycle programs that measurably improved activation, engagement, and retention
- Hands-on expertise with Braze or similar customer engagement platforms, such as Iterable or Salesforce Marketing Cloud
- Experience managing incentive, bonus, loyalty, or rewards programs and associated budgets
- Data-driven mindset with ability to define KPIs, design experiments, interpret results, and pivot quickly
- Comfort with Looker or similar BI tools
- Experience with roadmaps, experimentation, and sprint cycles with Product and Engineering partners
- Excellent communication and ability to rally cross-functional teams and present strategy and results to senior leadership
- Background in D2C, consumer apps, marketplaces, or loyalty/rewards products
- Bachelor's degree in Marketing, Business, or related field
- Must live in the United States
- Applicants must be currently authorized to work in the United States on a full-time basis
Benefits
Comp & perks- Flexible time off
- Medical, dental, and vision benefits
- Employee Stock Purchase Program
- 401(k) match
- Paid parking
- Snacks
- Occasional meals
- Relocation bonus
- Variable compensation component in addition to base salary
