Director, Solutions Advisory

iCert Global

. Provide expert demonstrations of Icertis core and related solutions.

Posted 9/22/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert knowledge in contract lifecycle management and the ability to develop strategic solutions tailored to complex customer needs. Possesses strong communication and presentation skills, fostering collaboration with cross-functional teams to drive customer satisfaction and retention.

Highest-signal resume keywords

Contract Lifecycle Management ExpertiseCustomer Relationship ManagementStrategic Solution DevelopmentExceptional Communication SkillsProven Leadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract Lifecycle ManagementMarket Research and AnalysisStrategic Proposal DevelopmentTechnology and AI Trends UnderstandingInnovation and Thought Leadership

Soft Skills

Exceptional CommunicationProactive MindsetCollaborative ApproachCustomer Satisfaction FocusTeam Leadership

Industry Keywords

Customer Facing RolesBusiness AcumenEmerging TechnologiesIndustry RegulationsCustomer Pain Points

About the role

Key responsibilities & impact

Provide expert demonstrations of Icertis core and related solutions.
Maintain a robust understanding of the latest technology and AI trends, with a desire to learn and innovate.
Drive innovation and thought leadership while staying updated on industry trends and best practices.
Develop strategic solutions and proposals for complex customer requirements, aligned with Icertis' vision and values.
Collaborate closely with sales and product teams to understand customer needs and develop tailored solutions.
Conduct research and analysis to identify market opportunities and potential customer pain points.
Build and maintain strong customer relationships and understand their business objectives and goals.
Provide expert advice and recommendations regarding contract lifecycle management.
Monitor emerging technologies and industry regulations and incorporate them into the solution advisory approach.
Ensure team compliance with Icertis' standards and best practices.

Requirements

What you’ll need

A minimum of 3 years of experience in customer facing roles, with a proven track record of success.
Expert knowledge and understanding of the contract lifecycle management space and its evolving trends.
Strong business acumen and the ability to understand complex customer requirements and develop strategic solutions.
Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly.
A proactive and innovative mindset, with a track record of driving successful customer acquisitions.
Experience in building and maintaining strong customer relationships, with a focus on satisfaction and retention.
A collaborative and team-oriented approach, with the ability to work effectively with cross-functional teams.
Proven leadership skills inspiring people and building the business from small to scale.
A self-starter who will take the initiative to develop programs for partner relationships, enablement, and growth.
Ability to work in the United States, as the primary location is listed as United States.

Benefits

Comp & perks

Annual sales target incentive bonus
Equity component, including RSUs and shared ownership in the company
Generous holidays, including the 4th of July week off (paid)
Free professional and leadership coaching
Annual personal development allowance
Robust medical, dental, vision, and mental health benefits
Employee Assistance Program (EAP)
Generous 401(k) match
Flexible work environment
Paid maternity and paternity leave
Generous holiday and PTO program
CaaS (Coaching as a Service)
7 Days for Humanity – seven paid volunteer days annually
Global and regional DEIB steering committees and employee resource groups (ERGs)
Global DEIB training programs and guest speakers throughout the year