iCert Global

Analyst

• Help standardize the company’s approach to internal communications as it scales, establishing repeatable rhythms to inform employees about business strategy, priorities, and culture
• Leverage video as a leading medium for internal messages
• Write and edit internal newsletters, employee emails, leadership communications, and All Hands materials
• Maintain an internal editorial calendar for communications tone, approach, and cadence
• Partner on communications plans around major company announcements and milestones
• Monitor employee feedback to improve communications impact
• Own and develop the company’s LinkedIn and Instagram strategy
• Create and curate social content engaging buyer audiences and employees while strengthening the Icertis brand
• Showcase employees, culture, leadership, customer stories, milestones, events, and points of view
• Lead the Icertis Booster Club employee advocacy program
• Monitor social trends, formats, creator behaviors, and platform changes
• Track social performance and refine content, messaging, and channel strategy

Lead Analyst, Internal Communication

Advisor

• Partner with Sales and Solution Advisory to lead executive discovery, workshops and presentations
• Turn customer priorities into value cases, business cases and transformation roadmaps
• Create reusable Industrial value frameworks, use cases, benchmarks, customer stories and executive conversation guides
• Develop points of view on industry trends, regulation and emerging technology
• Represent Icertis at conferences, webinars and executive briefings
• Create and lead roundtables, customer advisory boards and industry councils
• Bring customer and market insight to Product, Engineering and AI teams
• Help build AI-enabled, industry-specific solutions
• Use AI daily for research, customer preparation, analysis and content
• Share effective AI practices with peers

Industry Advisor – Industrial Verticals

Content Marketing Manager

• Develop high-impact, top-of-funnel content to build awareness, engagement, and market authority
• Create and manage content across traditional and emerging formats and channels
• Help develop recurring editorial franchises and video-first content
• Partner with subject matter experts and executives to translate expertise into distinctive, accessible content
• Use audience insights, search trends, social listening, and performance data to identify engagement opportunities
• Optimize content for traditional search and AI-powered discovery and answer engines
• Repurpose strong ideas across channels
• Use AI and emerging tools for research, ideation, production, optimization, and content repurposing while maintaining editorial quality
• Measure content performance and refine the approach based on audience response

Senior Content Marketing Specialist

Full-stack Engineer

• Implement solutions that meet the specific needs of the client, involving technical configurations or integrations
• Develop code that is maintainable, upgrade safe, secure, scalable, and robust
• Assist with the implementation process, troubleshoot issues, and support successful code deployment
• Bridge the gap between technical and business teams, ensuring that solutions are tailored to meet client needs while leveraging technical capabilities
• Plan and identify solutions and risks in assigned work
• Work with minimal supervision within self-organizing Agile teams
• Take pride of ownership in code and product features delivered

Senior Software Engineer, Development

Machine Learning Engineer

• Define and own the technical architecture for AI-enabled .NET and React applications
• Lead a team of engineers through the full software development lifecycle, from design to production
• Collaborate with product, data science, and UX teams to translate AI concepts into usable features
• Implement best practices for code quality, testing, CI/CD, and security
• Mentor junior developers and promote continuous learning of new frameworks and tools
• Evaluate and integrate emerging technologies such as generative AI models and Vibe coding
• Drive performance optimization for backend services and front-end interfaces
• Ensure compliance with enterprise standards and GovCon regulatory requirements
• Participate in code reviews, technical workshops, and architecture forums
• Contribute to the product roadmap by providing technical insights and feasibility assessments

Lead Software Engineer, ML Engineering

Director

• Partner with sales teams to design, demo, and present tailored CLM solutions for GovCon, Federal, SLED, and Higher Education prospects and customers
• Lead pre-sales engagements, including workshops, proof-of-concepts, and solution deep dives
• Create and disseminate Public Sector best practices, thought leadership, and industry content covering contracting, compliance, procurement, and digital transformation
• Monitor regulatory, technology, acquisition, and market trends and translate insights into actionable strategies
• Advise senior executives and contracting, procurement, legal, and program leadership stakeholders on business value
• Provide product and engineering teams with customer and market feedback to influence roadmap priorities and Public Sector solution strategy
• Mentor, coach, and develop a Solutions Advisory team supporting Public Sector opportunities across the Americas
• Define and track win rates, solution adoption, pipeline influence, and customer satisfaction, reporting results to leadership
• Represent Icertis at Government Contracting, Public Sector, procurement, and industry events
• Collaborate with legal, compliance, procurement, and contracting stakeholders to align solutions with regulatory, security, and operational requirements

Director, Solutions Advisory – Public Sector

• Provide expert demonstrations of Icertis core and related solutions.
• Maintain a robust understanding of the latest technology and AI trends, with a desire to learn and innovate.
• Drive innovation and thought leadership by staying updated on industry trends and best practices.
• Develop strategic solutions and proposals for complex customer requirements, aligned with Icertis' vision and values.
• Collaborate closely with sales and product teams to understand customer needs and develop tailored solutions.
• Conduct research and analysis to identify market opportunities and potential customer pain points.
• Build and maintain strong customer relationships, understanding their business objectives and goals.
• Provide expert advice and recommendations regarding contract lifecycle management.
• Monitor emerging technologies and industry regulations and incorporate them into the solution advisory approach.
• Ensure team compliance with Icertis' standards and best practices while maintaining professionalism and integrity.

Director, Solutions Advisory

• Provide expert demonstrations of Icertis core and related solutions
• Maintain robust understanding of latest technology and AI trends, with desire to learn and innovate
• Drive innovation and thought leadership, staying updated on industry trends and best practices
• Develop strategic solutions and proposals for complex customer requirements, aligned with Icertis’ vision and values
• Collaborate closely with sales and product teams to understand customer needs and develop tailored solutions
• Conduct research and analysis to identify market opportunities and customer pain points
• Build and maintain strong customer relationships and understand their business objectives and goals
• Provide expert advice and recommendations regarding contract lifecycle management
• Stay updated on emerging technologies and industry regulations
• Ensure team compliance with Icertis standards and best practices

• Partner with Sales to identify and qualify high-impact healthcare opportunities.
• Conduct deep-dive assessments of current contracting processes and pain points.
• Develop and deliver tailored solution narratives linking Icertis capabilities to operational outcomes and financial value.
• Create and present executive-level demos and proof-of-concepts for payer, provider, and life-sciences stakeholders.
• Lead workshops and discovery sessions using Lean Six Sigma or similar methodologies to map improvement opportunities.
• Collaborate with product, engineering, and professional services to ensure solution alignment and successful implementation.
• Drive the development of reference architectures, use cases, and best-practice guides for the healthcare market.
• Publish whitepapers, webinars, and speak at industry events as a thought leader.
• Measure and report on deployed solutions’ business impact, including efficiency gains, compliance improvements, and risk reduction.
• Mentor junior solution advisors and contribute to the growth of the Solution Advisory practice.

Director, Solution Advisory – Healthcare

• Partner with sales teams to design, demo, and present tailored CLM solutions for Government Contracting, Federal, SLED, and Higher Education prospects and customers
• Lead pre-sales engagements, including workshops, proof-of-concepts, and solution deep dives
• Create and disseminate Public Sector best practices, thought leadership, and industry content covering contracting, compliance, procurement, and digital transformation
• Monitor regulatory, technology, acquisition, and market trends and translate insights into actionable strategies
• Advise senior executives, contracting, procurement, legal, and program leadership stakeholders on business value
• Provide product and engineering teams with customer and market feedback to influence roadmap priorities and Public Sector solution strategy
• Mentor, coach, and develop a Solutions Advisory team supporting Public Sector opportunities across the Americas
• Define and track win rates, solution adoption, pipeline influence, and customer satisfaction, reporting results to leadership
• Represent Icertis at Government Contracting, Public Sector, procurement, and industry events
• Collaborate with legal, compliance, procurement, and contracting stakeholders to align solutions with Public Sector regulatory, security, and operational requirements

• Provide expert demonstrations of Icertis core and related solutions.
• Maintain a robust understanding of the latest technology and AI trends, with a desire to learn and innovate.
• Drive innovation and thought leadership while staying updated on industry trends and best practices.
• Develop strategic solutions and proposals for complex customer requirements, aligned with Icertis' vision and values.
• Collaborate closely with sales and product teams to understand customer needs and develop tailored solutions.
• Conduct research and analysis to identify market opportunities and potential customer pain points.
• Build and maintain strong customer relationships and understand their business objectives and goals.
• Provide expert advice and recommendations regarding contract lifecycle management.
• Monitor emerging technologies and industry regulations and incorporate them into the solution advisory approach.
• Ensure team compliance with Icertis' standards and best practices.

Vice President

• Build and lead Icertis' global Industry Advisory organization across priority industry verticals
• Define the vision, operating model, talent strategy, and success metrics for the function
• Develop industry-specific strategies driving growth, market expansion, and customer value realization
• Advise executive leadership on industry trends, customer priorities, competitive dynamics, and market opportunities
• Develop and scale industry-focused value-selling frameworks, business cases, ROI models, and transformation roadmaps
• Partner with Sales and Solution Advisory to elevate customer conversations toward measurable business outcomes
• Lead strategic customer engagements, executive workshops, value assessments, and high-impact deal pursuits
• Build industry communities, executive forums, customer advisory boards, and thought leadership programs
• Influence product, AI, and innovation strategies using market and customer insights
• Coach and develop a high-performing Industry Advisor team while serving as an executive spokesperson for Icertis

Vice President, Industry Advisory

Associate Software Engineer, Development

• Design, develop, and maintain enterprise reporting solutions using Power BI, SSRS, and SQL Server.
• Gather and analyze business requirements and translate them into technical reporting solutions.
• Build interactive dashboards, executive scorecards, and analytical reports in Power BI.
• Develop and optimize SSRS reports, datasets, stored procedures, and SQL queries for performance and scalability.
• Create and maintain data models, KPIs, measures, and reporting standards.
• Perform data validation, troubleshooting, and root cause analysis for reporting issues.
• Ensure report development follows coding standards, performance best practices, and governance guidelines.
• Collaborate with business stakeholders, customer teams, and technical teams throughout the project lifecycle.
• Lead requirement clarification, effort estimation, and solution design discussions.
• Conduct code reviews, mentor junior engineers, and drive adoption of best practices within the reporting team.
• Support production deployments and resolve post-production issues with minimal business impact.
• Continuously identify opportunities to automate reporting processes and improve report performance.

Lead Analyst, Internal Communication

Industry Advisor – Industrial Verticals

Senior Content Marketing Specialist

Senior Software Engineer, Development

Lead Software Engineer, ML Engineering

Director, Solutions Advisory – Public Sector

Director, Solutions Advisory

Director, Solutions Advisory

Director, Solution Advisory – Healthcare

Director, Solutions Advisory – Public Sector

Director, Solutions Advisory

Vice President, Industry Advisory

Associate Software Engineer, Development

Senior Software Engineer, Reporting and Analytics