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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and professional etiquette while managing front desk operations, coordinating meetings, and supporting administrative tasks. Proficient in GSuite and MS Office, with a focus on maintaining a welcoming and organized environment.
Highest-signal resume keywords
Receptionist ExperienceCustomer Service SkillsFluent English (C1)Native-Level PolishGSuite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document HandlingData EntryFilingMeeting CoordinationMail DistributionVisitor RegistrationFront Desk ManagementSupply MonitoringSafety ProceduresEvent Organization
Soft Skills
Professional EtiquetteCourteous CommunicationOrganizational SkillsTeam CollaborationCustomer-Facing Skills
Tools & Technologies
GSuiteMS Office
Industry Keywords
HospitalityFront Desk OperationsCustomer ServiceSafety ProceduresSecurity Screening
About the role
Key responsibilities & impact- Welcome visitors, clients, and guests professionally
- Manage the front desk and direct incoming calls and general inquiries
- Register guests, issue visitor badges, and notify employees of arrivals
- Coordinate meeting room bookings and prepare refreshments when needed
- Receive, sort, distribute, and ship mail and packages
- Monitor and order front-office and kitchen supplies
- Coordinate with courier, cleaning, and maintenance providers
- Support ad-hoc administrative tasks, including document handling, data entry, and filing
- Keep reception and common areas clean, organized, and presentable
- Support onboarding by preparing welcome materials and setting up desks
- Help organize internal team-building activities and events
- Maintain visitor logs and follow safety and security procedures
Requirements
What you’ll need- Minimum 1+ year in a receptionist, front desk, customer service, or hospitality role
- 100% on-site position; physically present during working hours
- Native-level Polish
- Fluent English (C1)
- High level of comfort with GSuite and MS Office
- Confident, courteous, and professional customer-facing etiquette
- Employment subject to applicable security screening, including SUPO where required
- Must follow building, health, safety, and security procedures
Benefits
Comp & perks- Continuous professional development
- Training opportunities
- Health and wellbeing benefits (specific offerings vary by location and will be confirmed during the process)
- Inclusive, collaborative workplace culture
- Employee assistance/adjustments or support during the recruitment process