ICEYE

Program Manager

• Deliver complex Satellite Mission programs end-to-end on time, within budget, and to agreed performance standards
• Build and maintain trusted, long-term customer relationships and act as the primary interface throughout program execution
• Support Customer Success Management activities
• Establish and drive program plans covering scope, milestones, resources, and financials
• Identify, manage, and resolve risks, dependencies, and escalations
• Orchestrate cross-functional execution across engineering, product, operations, and commercial teams
• Support scalable program management practices that improve delivery reliability and efficiency
• Establish reporting structures and communication channels for timely, accurate information flow
• Coordinate stakeholders, program team members, and senior leadership
• Travel to customer sites as required

Senior Program Manager

Infrastructure Engineer

• Manage configuration state across physical and virtual assets using GitOps and Infrastructure as Code tools
• Maintain and support production Kubernetes clusters in restricted environments, including upgrades, storage integration, and registry management
• Administer secure platform core services including Mattermost, Nextcloud, Keycloak, and OpenBao
• Run weekly change-management and vulnerability-management meetings with infrastructure stakeholders
• Maintain technical security controls for Finnish Katakri, German VS-NfD, NIS2, ISO 27001, and related frameworks
• Maintain secure infrastructure networking, including VLAN isolation, mTLS, PKI, and identity integrations
• Execute backup and disaster-recovery procedures
• Perform routine hardware maintenance across air-gapped or high-security sites

Infrastructure Operations Engineer

Full-stack Engineer

• Build the platform at the heart of ICEYE's data business for purchasing and receiving imagery and insights
• Own the technical architecture and migration plan for consolidating backend systems into one unified platform
• Make architecture and data-model decisions and drive execution across multiple engineering teams
• Deliver the platform's first production milestone within the first quarter of 2027
• Lead migration of remaining live products without disrupting customers
• Set technical standards for ongoing platform consolidation
• Evaluate and promote useful AI-assisted engineering practices
• Partner with product and engineering leadership as priorities evolve
• Report to the Senior Engineering Manager

Staff Software Engineer – Commercial Platform

General

• Own day-to-day customs clearance across the EU, including release for circulation, outward/inward processing, transit, customs warehousing, bonded storage, and temporary admission
• Maintain HS/Taric classification and customs valuation for supplier-sourced and in-house manufactured goods
• Identify and resolve international shipment risks before destination arrival
• Apply Incoterms to allocate cost, risk, and responsibility across transport lanes
• Prepare for and participate in customs audits and strengthen internal audit and control programs
• Run Binding Tariff Information applications and maintain current rulings
• Write clear standard operating procedures
• Pursue free trade agreement benefits, including preferential origin, EUR.1, statements on origin, and REX registration
• Maintain the supplier declaration chain
• Track and report duty avoided, duty recovered, and landed-cost reductions
• Contribute to freight-forwarding strategy across road, air, and sea
• Identify routing, transport-mode, and documentation impacts on customs treatment and cost
• Recognize dangerous-goods shipments and verify IATA DGR, ADR, and IMDG documentation
• Support material flow between ICEYE’s Espoo site and worldwide sites by reconciling goods against ERP, WMS, and TMS records
• Report to the Freight Forwarding Manager

Customs Specialist

Customer Specialist

• Manage the complete order-to-delivery process for ICEYE's satellite radar data
• Oversee orders from submission through final product delivery
• Prepare feasibility studies for satellite imagery and communicate results to customers
• Plan satellite resources for capturing Synthetic Aperture Radar images
• Perform SAR image quality control
• Resolve customer inquiries and complaints
• Collaborate with satellite operators, sales, analytics, and product software teams
• Serve as the interface between clients and ICEYE
• Improve processes and documentation
• Report key performance metrics and anomalies to management
• Maintain knowledge of company products, support, and services
• Serve as point of contact for APAC governmental contracts and commercial clients
• Build and maintain customer relationships
• Coordinate and conduct service training for internal and external customers
• Monitor order progress and proactively resolve potential issues
• Provide accurate KPIs for internal and external reporting

Customer Excellence Specialist

Supply Chain

• Ensure timely procurement and delivery of satellite components
• Execute procurement and strategic sourcing for custom-made mechanical parts and off-the-shelf products
• Work closely with technical experts to ensure high quality and reliability of deliverables
• Maintain communication with vendors regarding changes to orders, drawings and item specifications
• Negotiate with suppliers on pricing, freight, lead time and shortage recovery
• Manage quality issues with an efficient, practical and solution-oriented approach
• Mitigate foreseeable and unforeseeable supply risks
• Support ICEYE’s satellite production by securing reliable supplies of mechanical and structural components
• Report to the Supply Chain Manager

Supply Chain Specialist – Mechanics, Structures

Security Engineer

• Support ICEYE facilities in attaining and maintaining appropriate security classifications
• Assist in maintaining classified asset protection and help identify and contain insider and external threats
• Support security incident response by reporting, investigating, and following through on resolution with internal and external stakeholders
• Help staff understand and meet security responsibilities, including handling classified information and personnel security obligations
• Coordinate day-to-day work with security vendors, including guard force management
• Support security projects from scoping through implementation alongside senior team members
• Contribute to scaling security practices as ICEYE opens new international sites
• Build organization-wide security awareness through training and communication
• Protect people, facilities, processes, and classified information from compromise or disruption