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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in governance operations, project management, and data analysis to support leadership decision-making. Proficient in preparing reports and dashboards while ensuring data accuracy and operational efficiency.
Highest-signal resume keywords
Project Management ExperienceAdvanced Excel SkillsData LiteracyOperational Support CoordinationStrong Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisReport PreparationDashboard CreationGovernance ReportingProcess OptimizationImpact AssessmentTesting and Implementation PlanningV-LookupsFormulas
Soft Skills
Excellent Communication SkillsDetail-OrientedProactive Problem-SolvingTime Management
Industry Keywords
Life SciencesBusiness AdministrationGovernance OperationsCross-Functional CollaborationStakeholder Engagement
About the role
Key responsibilities & impact- Manage and refresh recurring governance and oversight reports and dashboards.
- Support reporting cycles aligned to ILT and executive governance forums.
- Ensure data accuracy, consistency, and readiness for leadership reviews.
- Schedule and coordinate project and governance reviews.
- Triage daily incoming governance requests and issues.
- Track actions, decisions, and follow-ups across governance forums and ad hoc inquiries.
- Provide day-to-day operational support to keep governance processes running efficiently.
- Prepare review materials and applicable insights for ILT project reviews and study selections.
- Coordinate cross-functional inputs to ensure review readiness.
- Identify opportunities to optimize governance and reporting processes.
- Deliver actionable insights and tactical, data-driven recommendations to business leaders.
- Contribute to business strategies and operational plans; collect and analyze data to measure performance and identify improvement opportunities.
- Identify process or system inefficiencies, investigate root causes, and recommend practical solutions.
- Translate business needs into clear requirements and support or lead impact assessments, testing, and implementation planning.
- Prepare and organize business reports, dashboards, and summaries for business-unit leaders and executives.
- Collaborate with management on priorities and deliverables; support or lead assigned initiatives.
- Provide foundational systems and process support, ensuring smooth operations, data integrity, and user access compliance.
- Develop and distribute business communications, presentations, training materials, policies, procedures, FAQs, and user documentation.
- Support or manage cross-functional projects and serve as a project manager or change lead when appropriate.
Requirements
What you’ll need- Bachelor's degree in life sciences, business administration, or a related field.
- Experience gained in Operational Support coordinating projects ideally within governance Operations.
- Demonstrated data literacy and advanced Excel skills including v-lookups; formulas etc.
- Project management experience.
- Strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively.
- Excellent communication skills, with the ability to work effectively with internal and external stakeholders.
- Detail-oriented and proactive, with a strong problem-solving mindset and a commitment to delivering high-quality results.
- Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways