ICON plc

Clinical Research

• Serve as the primary point of contact between investigational sites and the sponsor
• Conduct site selection, initiation, routine monitoring, and close-out visits
• Ensure site compliance with ICH-GCP, SOPs, and regulations
• Maintain documentation in CTMS and eTMF systems
• Support and track site staff training and compliance records
• Monitor patient safety and ensure timely AE/SAE/PQC reporting
• Support subject recruitment and retention efforts
• Oversee drug accountability and proper storage, return, or destruction
• Resolve data queries and drive timely, high-quality data entry
• Document site progress and escalate risks or issues
• Assist with site budgets and payments as applicable
• Collaborate with CTAs, LTMs, and CTMs

Clinical Research Associate II

• Oversee the planning, execution, and successful completion of clinical trials
• Ensure adherence to timelines, budgets, and regulatory guidelines
• Coordinate clinical trial management delivery, resolve issues, and develop team capability
• Oversee the clinical portion of the budget and ensure efficient resource allocation
• Develop monitoring plans and tools to ensure effective study oversight
• Train and mentor Clinical Research Associates (CRAs)
• Drive enrollment and lead study start-up activities
• Review trip reports and implement corrective and preventative action plans when necessary
• Foster productive relationships with Sponsors, vendors, and cross-functional teams
• Provide strategic guidance to drive successful clinical trial outcomes

Senior Clinical Trial Manager

Vice President

• Lead the development and execution of global strategic solutions supporting business growth, client retention, and market differentiation
• Partner with executive leadership to define long-term FSP and outsourcing strategies
• Identify emerging market opportunities and develop innovative service offerings
• Serve as senior executive sponsor and trusted advisor for key strategic accounts and partnerships
• Engage executive-level client stakeholders on industry trends, workforce evolution, and clinical development delivery models
• Support business development by solving complex operational challenges through tailored strategic solutions
• Build relationships across the pharmaceutical, biotechnology, and clinical research ecosystem
• Provide executive oversight for large-scale global operations, ensuring delivery, quality, and client satisfaction
• Drive cross-functional collaboration across clinical operations, program management, strategic partnerships, delivery teams, and commercial organizations
• Champion continuous improvement and organizational transformation initiatives
• Inspire and develop high-performing global teams within a complex matrix environment
• Foster innovation, accountability, collaboration, and customer focus
• Coach and mentor senior leaders while building organizational capability

Senior Vice President, Strategic Solutions

Operations

• Oversee site resourcing and workforce planning workstreams
• Lead planning, execution, and delivery of complex programs
• Coordinate cross-functional teams, including project managers, technical leads, and stakeholders
• Develop and manage program plans, timelines, budgets, and resources
• Monitor progress and address issues affecting program success
• Communicate program status, risks, and issues to stakeholders
• Identify process improvements and implement best practices to enhance efficiency, quality, and outcomes

Clinical Team Operations Leadership

• Lead the operational delivery of assigned clinical trials, ensuring milestones, timelines, budget expectations, and quality standards are achieved
• Drive study start-up activities, site activation, enrollment strategies, and study execution through database lock
• Provide oversight of study progress, monitoring activities, clinical metrics, and site performance
• Develop and implement effective study oversight plans, monitoring strategies, and risk mitigation approaches
• Identify operational challenges and proactively implement solutions to ensure successful study delivery
• Build and maintain strong relationships with sponsors, investigators, vendors, and cross-functional stakeholders
• Review study performance metrics and provide regular status updates and reporting
• Support, mentor, and collaborate with Clinical Research Associates (CRAs) and other study team members
• Ensure all clinical trial activities comply with protocol requirements, ICH-GCP guidelines, and applicable regulatory requirements

Software Engineer

• Develop, validate, and maintain programming solutions for CDMS/EDC systems such as Rave and Veeva, data validation and analytic outputs, data review/risk management outputs, custom reports, and clinical-trial programs
• Develop and maintain programs for handling external vendor data
• Perform CDMS data extracts and create data transfer programs
• Collaborate with data managers, project managers, biostatisticians, and other functions to integrate programming solutions into the data management process
• Serve as the primary programming contact during study setup and maintenance
• Participate in internal and external meetings and provide feedback to peers, team leads, and functional management
• Mentor and provide guidance, training, and support to other programmers
• Support knowledge sharing through presentations and training materials
• Improve technical systems and processes in an SME role
• Monitor advances in programming languages and data management tools
• Provide final-level technical review and consultation for complex programming activities
• Provide technical leadership for cross-study and program-level analytics initiatives
• Lead innovative analytical techniques, automation strategies, and process improvements

Principal EDC Programmer

• Conduct site qualification, initiation, monitoring, and close-out visits for clinical trials.
• Ensure protocol compliance, data integrity, and patient safety throughout the trial process.
• Collaborate with investigators and site staff to facilitate smooth study conduct.
• Perform data review and resolution of queries to maintain high-quality clinical data.
• Contribute to the preparation and review of study documentation, including protocols and clinical study reports.
• Design and analyse clinical trials, interpret complex medical data, and contribute to innovative treatments and therapies.
• Take responsibility for deliverables and work collaboratively in a sponsor-dedicated model.

Clinical Research Associate

Affiliate Manager

• Deliver site start-up and activation work to a high standard
• Assist in preparing and submitting regulatory documents, including clinical trial applications and ethics committee submissions
• Coordinate with internal and external stakeholders to obtain approvals and authorizations for study initiation
• Maintain accurate and up-to-date records of regulatory submissions and approvals
• Support study teams in developing protocols, informed consent forms, and investigator brochures
• Participate in study start-up meetings and provide input on regulatory requirements and timelines

Site Activation Partner

Human Resources

• Drive global HR Shared Services process standardisation, documentation, data governance, and automation initiatives
• Lead and deliver HRSS transformation programmes, including process optimisation, service delivery improvements, and Workday HCM business process enhancements
• Establish requirements governance for clear, validated, and traceable business and technical requirements
• Oversee solution design, build, testing, and UAT activities
• Enhance HRSS service delivery through improved compliance, knowledge management, and self-service capabilities
• Support change management, training, communications, and adoption activities
• Oversee creation of Workday Help knowledge articles and drive insights to enhance self-service adoption and reduce case volumes
• Maintain governance, risk, and compliance frameworks for controlled and compliant HR Shared Services operations
• Build partnerships across HR, Talent Acquisition, Payroll, HR Technology, and regional teams

HR Shared Services Transformation Manager

Associate

• Support site activation activities, including collection, review, and tracking of essential documents and approvals
• Maintain current site information and status in clinical trial management systems and trackers
• Assist CRAs and project teams with site communications, follow-up, and resolution of site-level queries
• Coordinate logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions
• Ensure accurate filing and maintenance of essential documents for inspection and audit readiness
• Collaborate with internal stakeholders to support timely site payment processing and issue resolution
• Contribute to process improvement initiatives and share best practices to enhance site support efficiency

Clinical Site Associate

• Support site activation activities, including the collection, review, and tracking of essential documents and approvals
• Maintain up-to-date site information and status in clinical trial management systems and trackers
• Assist CRAs and project teams with site communications, follow-up, and resolution of site-level queries
• Coordinate logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions
• Ensure accurate filing and maintenance of essential documents to support inspection and audit readiness
• Collaborate with internal stakeholders to support timely site payment processing and issue resolution
• Contribute to process improvement initiatives and share best practices to enhance site support efficiency
• Contribute to scientific operations activities, taking responsibility for deliverables and working collaboratively

• Lead clinical trial monitoring tasks requiring technical depth, with a focus on quality and continuous improvement
• Monitor clinical trial sites to ensure adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) standards
• Conduct site visits to assess site performance, resolve issues, and provide support for successful trial execution
• Collaborate with cross-functional teams to ensure timely and accurate data collection and reporting
• Provide training and guidance to site staff and other CRAs
• Build and maintain effective relationships with site personnel and stakeholders to facilitate smooth trial operations

Senior Clinical Research Associate

• Conduct site qualification, initiation, monitoring, and close-out visits for clinical trials.
• Ensure protocol compliance, data integrity, and patient safety throughout the trial process.
• Collaborate with investigators and site staff to facilitate smooth study conduct.
• Perform data review and resolution of queries to maintain high-quality clinical data.
• Contribute to the preparation and review of study documentation, including protocols and clinical study reports.
• Work in a sponsor-dedicated model supported by ICON’s global expertise.

• Manage day-to-day clinical trial management activities
• Plan and manage all aspects of clinical trials, ensuring adherence to timelines, budget, and quality standards
• Collaborate with cross-functional teams to establish and implement clinical trial protocols and procedures
• Build and manage strong relationships with trial investigators and stakeholders
• Ensure trials comply with local, national, and international regulations and ethical guidelines
• Problem-solve and make critical decisions regarding trial design, vendor selection, and risk management
• Support the team and stakeholders to deliver high-quality outcomes across clinical programmes

Clinical Trial Manager

• Oversee and manage clinical trial activities according to protocol, regulatory requirements, and industry standards
• Lead clinical trial monitoring tasks with a focus on quality and continuous improvement
• Monitor clinical trial sites for adherence to study protocols, regulatory requirements, and GCP standards
• Conduct site visits to assess site performance, resolve issues, and support successful trial execution
• Collaborate with cross-functional teams on timely and accurate data collection and reporting
• Provide training and guidance to site staff and other CRAs
• Build and maintain relationships with site personnel and stakeholders
• Monitor respiratory and cardiovascular studies in the Greater Toronto Area