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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project coordination capabilities, including managing timelines, deliverables, and logistics for global training programs. Proficient in utilizing Microsoft 365 tools and learning management systems to support learning and development processes.
Highest-signal resume keywords
Project CoordinationMicrosoft 365 ToolsLearning Management SystemsOrganizational SkillsChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBudget TrackingCurriculum Asset ManagementLogistics CoordinationReport Preparation
Soft Skills
Attention to DetailIndependent WorkAnticipation of NeedsCommunication Skills
Tools & Technologies
Microsoft TeamsSharePointOutlookExcelPowerPoint
Industry Keywords
Clinical TrialsLearning and DevelopmentTraining OperationsVendor EngagementDocument Management
About the role
Key responsibilities & impact- Support Learning Strategy Project Leads in managing timelines, milestones, and deliverables across multiple concurrent global initiatives
- Maintain project plans, trackers, and status reports; flag risks, dependencies, and delays
- Schedule and facilitate team check-ins; capture minutes, decisions, and actions; follow up to close them
- Coordinate intake and prioritization of learning requests
- Coordinate logistics for global training programs, including scheduling, invitations, registrations, attendance, and follow-up
- Support recruitment, onboarding, and scheduling of learning facilitators and certified coaches
- Track curriculum assets, versions, and ownership
- Support field-based learning activities such as CRL observations and feedback
- Plan and manage logistics for team meetings and global face-to-face sessions, including agendas, travel, venues, budgets, materials, and post-meeting summaries
- Coordinate virtual sessions and recurring calls, including Teams setup, recordings, and materials distribution
- Prepare meeting materials, presentations, and summaries
- Draft, format, and distribute team communications, newsletters, and announcements
- Support change management activities for learning and technology rollouts
- Serve as a point of contact for routine questions from IE colleagues
- Maintain SharePoint sites, Teams channels, and shared folders
- Support storage, sharing, and reuse of training resources
- Assist with the LMS and other learning technology, including uploading materials and running reports
- Identify opportunities to standardize or automate repeatable administrative processes
- Support vendor engagement, purchase requests, purchase orders, invoice tracking, and deliverable coordination
- Track team budgets and forecasts and prepare basic financial reports
- Support adherence to policies, training compliance, and document management requirements
- Manage calendars, global-time-zone scheduling, and meeting coordination
- Process expense reports and other administrative tasks
- Onboard new team members and contractors, including access, systems, and introductory materials
Requirements
What you’ll need- Bachelor's degree, or associate's degree with equivalent relevant experience
- Minimum 2 years of experience in project coordination or project management in clinical trials
- Experience with Microsoft 365 tools (Teams, SharePoint, Outlook, Excel, PowerPoint)
- Employment with ICON is contingent upon having the legal right to work in the country where the role is based
- Comfort learning new technologies, including AI-enabled and CRM tools, and helping others adopt them
- Ability to work independently, anticipate needs, and follow through with minimal direction
- Ability to develop project plans for site level learning
- Strong organizational skills, with attention to detail and the ability to manage multiple concurrent priorities and deadlines
- Familiarity with learning and development processes, learning management systems, or training operations
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
- Up to 10% travel
