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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical research support, including site activation, document management, and effective communication with stakeholders. Proficient in maintaining compliance and enhancing operational efficiency through collaboration and process improvement.
Highest-signal resume keywords
Clinical Research SupportDocument ManagementMS Office ProficiencyOrganizational SkillsEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Trial Management SystemsData EntryDocument ReviewSite ActivationProcess Improvement
Soft Skills
Attention to DetailCustomer-Focused ApproachTeam CollaborationAdaptabilityTime Management
Tools & Technologies
Electronic SystemsDatabases
Industry Keywords
Life SciencesHealthcareRegulated EnvironmentSite SupportAudit Readiness
About the role
Key responsibilities & impact- Support site activation activities, including the collection, review, and tracking of essential documents and approvals
- Maintain up-to-date site information and status in clinical trial management systems and trackers
- Assist CRAs and project teams with site communications, follow-up, and resolution of site-level queries
- Coordinate logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions
- Ensure accurate filing and maintenance of essential documents to support inspection and audit readiness
- Collaborate with internal stakeholders to support timely site payment processing and issue resolution
- Contribute to process improvement initiatives and share best practices to enhance site support efficiency
- Contribute to scientific operations activities, taking responsibility for deliverables and working collaboratively
Requirements
What you’ll need- Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience
- Initial experience in clinical research, administration, or a similar regulated environment is preferred
- Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines
- High attention to detail and accuracy in documentation and data entry
- Effective written and verbal communication skills, with a customer-focused approach to site support
- Proficiency with MS Office and comfort working with electronic systems and databases
- Ability to work collaboratively in a team environment and adapt to changing priorities
- Willingness to travel as required (approximately 10%)
- Employment with ICON is contingent upon having the legal right to work in the country where the role is based
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
