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ICON plc

Director, Account Management – Partnership Build, Optimization

ICON plc

. Contribute to RFIs/RFPs with partnership content and partnership-level bid defenses .

Posted 10/23/2026full-timeRemote • United States, Canada, United Kingdom, IrelandLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in partnership build and optimization, including developing comprehensive plans, managing stakeholder engagement, and implementing governance structures. Proven ability to lead cross-functional initiatives and drive operational transformation while ensuring effective communication and risk management.

Highest-signal resume keywords
Partnership Build And OptimizationCross-Functional Initiative LeadershipStakeholder EngagementProject Planning And ExecutionOperational Transformation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Partnership MethodologiesOperational ProcessesRisk Identification And MitigationPerformance EvaluationGovernance Structures
Soft Skills
Excellent CommunicationFacilitation SkillsStakeholder ManagementProblem SolvingDecision-Making
Tools & Technologies
Partnership FrameworksAction Tracking ToolsDocumentation Tools
Industry Keywords
RFIRFPPartnership LeadershipProgram DeliveryContinuous Improvement

About the role

Key responsibilities & impact
  • Contribute to RFIs/RFPs with partnership content and partnership-level bid defenses
  • Engage internal and external partnership leaders to understand needs and develop fit-for-purpose infrastructure
  • Develop comprehensive partnership build and optimization plans
  • Define workstreams, milestones, dependencies, deliverables, timelines, and success measures
  • Establish governance structures, stakeholder engagement plans, communication frameworks, and operational processes
  • Evaluate partnership performance and identify optimization and efficiency improvements
  • Lead implementation of partnership build and optimization plans from initiation through completion
  • Monitor milestones, identify risks and issues, and develop mitigation strategies
  • Ensure deliverables are completed, documented, and transitioned into business-as-usual operations
  • Serve as primary contact for partnership build and optimization activities
  • Build relationships with sponsors, internal cross-functional stakeholders, and partnership leaders
  • Facilitate decision-making, issue resolution, and escalation management
  • Provide status updates, executive-level reporting, and progress communications
  • Design and facilitate Partnership Build Kick-Off Meetings
  • Oversee build logistics, stakeholder participation, schedules, communications, documentation, and action tracking
  • Deliver and roll out customized, sustainable partnership frameworks
  • Maintain partnership infrastructure and follow up after transitions
  • Design partnership health assessments, analyze results, and provide action-plan guidance
  • Apply partnership methodologies, tools, templates, and best practices
  • Capture lessons learned and contribute to continuous improvement and scalable partnership management capabilities

Requirements

What you’ll need
  • Bachelor's degree
  • Minimum of 5 years’ experience leading complex cross-functional initiatives, partnership implementations, program delivery, or operational transformation efforts
  • Minimum of 5 years’ direct Operational experience – broad working experience of operational processes involved working directly with clients in a portfolio / partnership leadership environment
  • Proven ability to manage multiple priorities, stakeholders, and deadlines simultaneously
  • Strong project planning, organization, and execution skills
  • Excellent communication, facilitation, presentation, and stakeholder management abilities
  • Experience driving initiatives through influence rather than direct authority
  • Demonstrated ability to identify risks, solve problems, and deliver results in dynamic environments
  • Legal right to work in the country where the role is based

Benefits

Comp & perks
  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways