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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, strategic sales processes, and account expansion within the pharmaceutical and biotechnology sectors. Proven ability to leverage observational research and health economics to drive innovative solutions and enhance client satisfaction.
Highest-signal resume keywords
Client Relationship ManagementAccount ManagementObservational ResearchHealth EconomicsSales Process Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSalesClient ServicesObservational ResearchReal-World EvidenceHealth EconomicsMarket AccessRegulatory RequirementsPeri Approval Study OperationsPost Approval Study Operations
Soft Skills
Communication SkillsNegotiation SkillsInterpersonal SkillsResults-Oriented MindsetMentoring
Industry Keywords
Pharmaceutical IndustryBiotechnology IndustryClinical ResearchC-Suite EngagementClient SatisfactionRevenue GrowthStrategic InitiativesCross-Functional CollaborationKey Metrics TrackingAccount Performance Monitoring
About the role
Key responsibilities & impact- Foster client relationships, drive strategic initiatives, and contribute to the advancement of innovative treatments and therapies
- Develop and maintain strong relationships with clients, including executive-level and C-suite contacts
- Serve as a primary point of contact for client communication and support
- Assess client pipelines and develop actionable insights into current and emerging needs
- Mobilize cross-functional expertise to create differentiated, fit-for-purpose solutions
- Identify opportunities for account expansion and revenue growth
- Manage the end-to-end sales process from lead generation to contract negotiation and close
- Monitor account performance, track key metrics, and identify areas for improvement
- Enhance client satisfaction and retention
- Mentor colleagues and guide others
Requirements
What you’ll need- Bachelor's degree in business administration, life sciences, or a related discipline
- Proven experience in Observational Research, Real-World Evidence, Health Economics, and Market Access
- Proven experience in account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry
- Strong understanding of peri approval and post approval study operations, regulatory requirements, and industry standards
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization
- Results-oriented mindset with a track record of achieving sales targets and driving business growth
- Willingness to travel as required (approximately 40%)
- Legal right to work in the country where the role is based
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways