FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR Shared Services transformation, focusing on process standardization, compliance, and service delivery improvements. Proficient in Workday HCM and experienced in stakeholder management, change management, and data governance.
Highest-signal resume keywords
HR Shared Services ExperienceWorkday HCM Business Process KnowledgeProcess Improvement InitiativesStakeholder ManagementProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR OperationsProcess StandardizationData GovernanceChange ManagementAnalytical SkillsEnd-to-End HR Lifecycle ProcessesService Delivery ImprovementsKnowledge ManagementUAT ActivitiesTransformation Initiatives
Soft Skills
Influencing SkillsCommunication Skills
Tools & Technologies
Workday HCMServiceNowWorkday Help
Certifications & Qualifications
Lean CertificationSix Sigma CertificationProject Management Certification
Industry Keywords
HR TransformationGovernance FrameworksComplianceSelf-Service CapabilitiesHR Technology
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Drive global HR Shared Services process standardisation, documentation, data governance, and automation initiatives
- Lead and deliver HRSS transformation programmes, including process optimisation, service delivery improvements, and Workday HCM business process enhancements
- Establish requirements governance for clear, validated, and traceable business and technical requirements
- Oversee solution design, build, testing, and UAT activities
- Enhance HRSS service delivery through improved compliance, knowledge management, and self-service capabilities
- Support change management, training, communications, and adoption activities
- Oversee creation of Workday Help knowledge articles and drive insights to enhance self-service adoption and reduce case volumes
- Maintain governance, risk, and compliance frameworks for controlled and compliant HR Shared Services operations
- Build partnerships across HR, Talent Acquisition, Payroll, HR Technology, and regional teams
Requirements
What you’ll need- Bachelor’s degree in HR, Business, or related discipline or equivalent demonstratable experience
- Significant experience in HR Shared Services, HR Operations, or HR Transformation environments
- Proven experience leading transformation initiatives within HRSS, moving activities to central function
- Experience delivering process improvement initiatives within HR Shared Services
- Strong understanding of end-to-end HR lifecycle processes
- Demonstrated experience working with HR systems
- Workday HCM business process knowledge is essential
- ServiceNow experience is ideally preferred
- Excellent stakeholder management and influencing skills
- Strong programme and project management experience
- Lean, Six Sigma, or project management certification is an advantage
- Strong analytical and data-driven mindset
- Experience using Workday Help to analyse case trends, identify root causes, and implement efficiency improvements
- Experience creating and optimising Workday Help knowledge articles
- Strong communication and change management skills
- Legal right to work in the country where the role is based
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways