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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing clinical studies and bioanalytical laboratory services, ensuring compliance with regulatory requirements and project timelines. Proven ability to build strong client relationships and lead cross-functional teams to achieve study milestones and deliverables.
Highest-signal resume keywords
Clinical Research ManagementProject ManagementClient Relationship ManagementBudget ManagementCross-Functional Team Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Trial OperationsBioanalytical Laboratory ServicesStudy ManagementRisk Mitigation StrategiesOperational Decision-Making
Soft Skills
Problem-SolvingDecision-MakingOrganizational SkillsCommunication SkillsStakeholder Management
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointProject Management Tools
Industry Keywords
Life SciencesPharmaceuticalBiotechnologyCRORegulated Environments
About the role
Key responsibilities & impact- Partner closely with sponsors and internal teams to ensure studies comply with regulatory requirements, study protocols, contractual obligations, and company procedures
- Serve as the primary sponsor contact for assigned bioanalytical studies and programs
- Lead study planning, execution, monitoring, and closeout against scope, quality, budget, and timeline commitments
- Build and maintain client relationships through proactive communication, study updates, and issue resolution
- Coordinate cross-functional teams to achieve study milestones and deliverables
- Develop and maintain project plans, timelines, resource requirements, and risk mitigation strategies
- Identify, escalate, and resolve project risks, operational challenges, and client concerns
- Lead sponsor meetings, study update calls, kick-off meetings, and issue-resolution discussions
- Present study progress, deliverables, risks, and mitigation plans to stakeholders
- Drive accountability across functional teams for protocol, quality, and client requirements
- Monitor study budgets, scope changes, forecasting, and financial performance
- Support proposal development and client presentations
- Analyze study metrics for operational decision-making and continuous improvement
- Maintain compliant, inspection-ready study documentation and archive completed projects
- Participate in process improvement and best-practice initiatives
- Represent ICON at sponsor meetings, investigator meetings, industry events, and client-facing engagements
Requirements
What you’ll need- Bachelor's degree or equivalent in Life Sciences, Business, Project Management, or a related field
- 3+ years of experience in clinical research, bioanalytical laboratory services, pharmaceutical, biotechnology, CRO, or related life sciences environments
- 2+ years of project management, study management, or client-facing experience within a clinical research or laboratory environment
- Experience managing clinical studies, laboratory service programs, or related projects
- Strong understanding of clinical trial operations, laboratory services, and regulated environments
- Proven ability to build and maintain strong client relationships
- Experience managing budgets, forecasting, project scope, and timelines
- Strong problem-solving, decision-making, and organizational skills
- Excellent verbal, written, presentation, and stakeholder management skills
- Demonstrated ability to work effectively across cross-functional teams in a matrix environment
- Proficiency with Microsoft Word, Excel, PowerPoint, and project management tools
- Ability to work in a hybrid environment with onsite presence three days per week in Lenexa, KS
- Legal right to work in the country where the role is based
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways