FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in global logistics operations and technical support for cardiac equipment, ensuring compliance with industry regulations and continuous process improvement. Capable of managing team operations, coordinating with various stakeholders, and maintaining performance metrics.
Highest-signal resume keywords
Global Logistics ManagementCardiac Equipment SupportImport And Export DocumentationRegulatory ComplianceProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Global LogisticsImport DocumentationExport DocumentationShipping ProcessesTechnical SupportPerformance MetricsCustoms PreparationShipment TrackingOperational ImprovementsProcess Enhancements
Soft Skills
Team ManagementCommunicationProblem-SolvingCollaborationOrganizational Skills
Tools & Technologies
Courier ServicesLogistics SoftwarePerformance Tracking Tools
Industry Keywords
Cardiac EquipmentRegulatory RequirementsClinical SitesBusiness Contingency PlanSponsor Audits
About the role
Key responsibilities & impact- Lead Supply Chain Management/Logistics and Site Technical Support Teams
- Ensure reliable global logistics operations, effective technical support for cardiac equipment, regulatory compliance, and continuous process improvement
- Manage team operations and staff activities across Supply Chain Management/Logistics and Site Technical Support
- Organize and monitor efficient delivery of shipments to clinical sites
- Coordinate with vendors, staff, sponsors, and courier services
- Monitor shipment alerts and notifications and coordinate remedial action when issues arise
- Ensure processes are completed within agreed turnaround times and documented procedures
- Establish and maintain effective courier support, considering service performance and pricing
- Oversee inbound and outbound shipment tracking and provide updates to ICON staff and clients
- Oversee preparation of customs and pro forma invoices
- Monitor monthly courier invoices
- Ensure international shipping and receiving comply with industry requirements, regulations, and procedures
- Maintain departmental performance metrics and recommend actions to senior management
- Identify and implement operational improvements and process enhancements
- Foster a culture of continuous process improvement
- Provide technical support for cardiac equipment, including configuration requirements and site-level support
- Represent the department during sponsor audits and visits
- Support Global Business Development and Project Management teams with logistics and Site Technical Support matters
- Maintain responsibility for the logistics component of the Business Contingency Plan
- Perform other duties assigned by senior management
Requirements
What you’ll need- Knowledge of global logistics
- Knowledge of import and export documentation
- Knowledge of relevant shipping processes
- Knowledge of cardiac equipment support
- Legal right to work in the country where the role is based
- Ability to travel up to approximately 20% of the role
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
- Reasonable accommodations during the recruitment process