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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient recruitment for clinical research, with strong communication skills and the ability to manage multiple tasks under pressure. Proficient in maintaining accurate patient databases and ensuring compliance with clinical trial protocols.
Highest-signal resume keywords
Clinical Research Site ExperiencePatient RecruitmentExcellent Communication SkillsOrganizational SkillsMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient ScreeningMedical TerminologyDatabase ManagementContingency PlanningProtocol Review
Soft Skills
Interpersonal SkillsCustomer ServiceMultitaskingProblem SolvingAttention to Detail
Tools & Technologies
Clinical Trial Management SoftwareSite Schedulers
Industry Keywords
Clinical ResearchPatient ExperienceResearch ParticipationEligibility CriteriaConfidentiality
About the role
Key responsibilities & impact- Encourage patients to participate in clinical research studies through conducting phone screens
- Review patients’ basic medical information to determine eligibility
- Discuss research opportunities with patients
- Maintain the patient database and report recruitment outcomes
- Screen potential study participants according to protocol inclusion and exclusion criteria
- Review, enter, and edit patient information into clinical trial management software
- Book patients into site schedulers and ensure entries are accurate and up to date
- Read and understand the purpose and inclusion/exclusion criteria for each protocol
- Respond to all leads within 24 hours
- Identify appropriate study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations
- Problem solve and create contingency plans to optimize enrollment
- Communicate the importance of research participation to volunteers
- Provide an exceptional patient experience through positive rapport and consistent follow-up
- Meet personal and team targets
- Maintain strict confidentiality in electronic, written, and verbal forms
- Deliver high-quality, accurate work and ensure administration is filed accordingly
Requirements
What you’ll need- Bachelors degree in life science, healthcare, or medical field
- Clinical research site experience strongly preferred, preferably in patient recruitment
- Experience in customer service, marketing, and/or sales preferred
- Basic understanding of medical terminology
- Excellent communication and interpersonal skills with comfortability fielding inbound and outbound phone calls
- Ability to multitask while working under pressure and with tight deadlines
- Organizational skills with attention to detail
- Computer skills, specifically with Microsoft Office Suite (Excel, Word, Outlook)
- Ability to work onsite 4 days per week
- Legal right to work in the country where the role is based
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
- Eligibility to convert permanent after the 6-month contract
- Hybrid work arrangement: remote 1 day/week