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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical trial management, including protocol adherence, budget monitoring, and communication with sponsors and stakeholders. Proficient in utilizing clinical laboratory systems and tools to support study execution and reporting.
Highest-signal resume keywords
Clinical Trial ManagementProject ManagementClinical Laboratory ExperienceCommunication SkillsBudget Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Trial ManagementProject ManagementClinical Laboratory ExperienceProtocol ReviewData Management
Soft Skills
Communication SkillsTeam CollaborationProblem-Solving
Tools & Technologies
PACSICOLIMSMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
Clinical TrialsLife SciencesCustomer ManagementClinical Study ProtocolsStudy Management Reports
About the role
Key responsibilities & impact- Act as the sponsor's main contact person regarding central laboratory services
- Follow up and respond to clinical study-specific inquiries from Sponsors, Physicians, CRA and CRO representatives, and the ICON Site Services Department
- Review newly assigned protocols and amendments
- Coordinate and manage completion of the Clinical Laboratory Worksheet and communicate information to relevant ICON departments
- Enter protocol parameter information into PACS/ICOLIMS and other systems for new or amended protocols
- Prepare and QC clinical study-specific materials
- Create and update study-specific Communication and Escalation Plans
- Ensure adherence to protocol-specific monitoring plans
- Maintain clinical study files and archive necessary documents at study closure
- Provide sponsors with study management reports and client support on the ICOLabs system
- Inform the team leader about study progress
- Proactively monitor the study budget
- Set timelines for and monitor shipment requests for storage samples and verify data
- Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meetings, Bid Defenses, or Initiations
- Develop new tools and train new employees
- Perform additional relevant responsibilities as requested by management
Requirements
What you’ll need- Bachelor's degree or local equivalent in Science, Business or related Field
- Minimum of 2 years of experience working in a clinical laboratory, clinical trials, or customer management/account management role in a life sciences related organization
- Minimum of 1 year of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical Supplies Packaging and Distribution, Medical Imaging, Data Management, or Electronic Data Capture
- Working familiarity with Word, Excel, and PowerPoint
- Legal right to work in the country where the role is based
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Annual bonuses reflecting delivery of performance goals
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Competitive retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
