Senior Site Management Associate

ICON plc

. Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.) .

Posted 10/8/2026full-timeRemote • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in Microsoft applications and experienced in providing administrative support for clinical trials, including data entry and document management. Strong communication, organizational, and problem-solving skills are essential for coordinating meetings and supporting investigator engagement.

Highest-signal resume keywords

Microsoft Applications ProficiencyClinical Research ExperienceGood Documentation Practices KnowledgeAttention to DetailFluency in English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryDocument ManagementInvoice ReconciliationETMF MaintenanceVault Clinical Enrollment MetricsTroubleshooting Platform IssuesMeeting CoordinationReport CollationPatient Recruitment SupportDiversity Tracking

Soft Skills

Strong Communication SkillsSelf-ManagementOrganizational SkillsProblem Solving SkillsAbility to Work in a Virtual Team

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft SharePointMicrosoft ListsMicrosoft FormsFlorenceStudyTeam

Industry Keywords

Clinical TrialsInvestigator EngagementRetention ActivitiesGood Documentation PracticesVirtual Team Collaboration

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.)
Coordinate and schedule internal and external meetings
Provide administrative support for clinical trials/to Investigator Engagement (e.g., data entry, troubleshooting, etc.)
Support retention-related activities by liaising with sites to address high-risk participants
Provide administrative support for clinical trials, including filing, collection of signatures, and invoice reconciliation
Perform document management, including scanning, faxing, uploading, and eTMF maintenance activities
Support Investigator Engagement business systems and processes
Provide internal and external meeting support
Support retention-related activities, including calls with Medical/National Leaders or enrollment support
Enter Vault Clinical Enrollment Metrics data
Collate reports and key information in preparation for site discussions and visits
Troubleshoot platform issues related to DCT/referral capabilities, including Florence and StudyTeam
Submit PO increases and support external customer interactions
Track diversity to support informed decisions and pivoting
Coordinate Community Outreach Requests
Coordinate Investigator Engagement site visit requests across therapeutic areas

Requirements

What you’ll need

Bachelor’s degree with at least 2 years of experience in clinical research
Knowledge of Good Documentation Practices
Excellent computer skills with experience in a variety of software packages
Fluency in English both written and oral.
High level of attention to detail
Strong self-management, communication and organizational skills
Experience working with clinical sites and patient recruitment support preferred
Excellent problem solving skills
Ability to work in a virtual team and across cultures
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Benefits

Comp & perks

Competitive base salary and performance related incentives
Health and wellbeing programmes including medical, dental, and vision coverage where applicable
Retirement and pension plans
Life assurance and disability coverage
Employee assistance programmes and wellbeing resources
Learning and development opportunities through structured training and career pathways