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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vendor management and oversight within clinical operations, with a strong understanding of GxP, ICH-GCP, and regulatory requirements. Proven ability to lead User Acceptance Testing (UAT) for systems such as eCOA and IRT while effectively communicating with stakeholders.
Highest-signal resume keywords
Vendor ManagementUser Acceptance Testing (UAT)Clinical Trial DesignGxP and ICH-GCP ComplianceVendor Selection and Procurement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical OperationsVendor OversightBudget AssessmentRoot-Cause AnalysisStudy Specification DevelopmentRegulatory SubmissionsPerformance MonitoringContract NegotiationRisk Mitigation PlanningStudy Start-Up Activities
Soft Skills
Effective CommunicationStakeholder CollaborationPartnership BuildingProblem-SolvingFacilitation
Tools & Technologies
ECOAIRTVendor Management ToolsStudy Specification Worksheets
Industry Keywords
Clinical TrialsGxPICH-GCPVendor CategoriesCentral LaboratoriesPatient Recruitment and Retention (PR&R)Procurement ProcessesRFPsRFQs
About the role
Key responsibilities & impact- Review vendor and category-specific protocol requirements and incorporate supplier expertise into final study specifications
- Support development of Study Specification Worksheets (SSWs) for vendor selection and bidding
- Partner with Procurement and vendors to evaluate proposals and quotations and support contract discussions
- Assess and validate vendor budgets against project scope and quotations
- Organise vendor kick-off meetings and facilitate vendor governance discussions throughout the study lifecycle
- Coordinate collection and submission of vendor documentation for regulatory authority submissions
- Lead User Acceptance Testing (UAT) for systems such as eCOA and IRT
- Communicate protocol amendments and study design changes to vendors and update budgets, timelines, and service agreements
- Drive study start-up activities supporting timely vendor database deployment and operational readiness
- Oversee vendor performance against quality, timeline, and service standards
- Identify vendor risks and develop mitigation and contingency plans
- Monitor performance issues, implement corrective actions, and escalate concerns
- Conduct root-cause analysis and identify supplier performance trends
- Contribute to vendor management processes, templates, tools, and best practices
Requirements
What you’ll need- Advanced degree in a scientific, life sciences, or business-related discipline, or equivalent industry experience
- Fluent in written and spoken English
- 3+ years of experience within clinical operations, with strong expertise in vendor management and oversight
- Solid understanding of GxP, ICH-GCP, and applicable regulatory requirements
- In-depth knowledge of clinical trial design and translating study requirements into vendor deliverables
- Strong understanding of supplier-provided clinical services and associated operational specifications
- Demonstrated experience managing vendor relationships and collaborating with external service providers
- Proven ability to build effective partnerships with internal and external stakeholders
- Experience leading or supporting User Acceptance Testing (UAT), particularly for eCOA and IRT platforms
- Understanding of study start-up milestones, vendor readiness activities, and critical path deliverables
- Experience supporting outsourcing, vendor selection, contracting, and procurement processes, including RFPs and RFQs
- Expertise in one or more clinical vendor categories, such as Central Laboratories, eCOA/ePRO, IRT, Imaging, Cardiac and Respiratory Diagnostics, or Patient Recruitment and Retention (PR&R)
- Legal right to work in the country where the role is based
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways