FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic client partnership management, with a strong focus on clinical research and drug development within the CRO and pharmaceutical industries. Proven ability to lead cross-functional teams, drive account growth strategies, and deliver quality outcomes while managing complex operational and relationship challenges.
Highest-signal resume keywords
Strategic Client Partnership ManagementClinical Research ExpertiseAlliance ManagementOperational OversightRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ResearchDrug DevelopmentPortfolio Performance MonitoringAccount Growth StrategiesProject Delivery
Soft Skills
Relationship ManagementCommunicationNegotiationStrategic PlanningCollaboration
Industry Keywords
CROPharmaceuticalBiotechnologyGlobal EnvironmentExecutive Governance
About the role
Key responsibilities & impact- Serve as the executive sponsor and primary strategic contact for assigned clients
- Build trusted relationships and represent the customer perspective across ICON
- Lead and strengthen strategic partnerships through alliance governance, portfolio performance oversight, and long-term account planning
- Partner with cross-functional and service line leaders to ensure successful delivery, quality outcomes, and a best-in-class client experience
- Drive resolution of complex operational, quality, financial, and relationship issues while managing risks and escalations
- Develop and execute account growth strategies with Business Development
- Identify opportunities to expand ICON's service offerings
- Monitor portfolio performance, financial health, and key metrics
- Provide strategic insights and updates to senior leadership
- Lead executive governance activities, including Steering Committees and business reviews
- Align stakeholders and advance partnership objectives
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience
- Significant experience in clinical research, drug development, and/or the CRO, pharmaceutical, or biotechnology industry
- Proven success leading strategic client partnerships, alliance management activities, or large, complex customer portfolios
- Strong understanding of clinical development, project delivery, and operational oversight within a global environment
- Demonstrated ability to influence and collaborate with senior internal and external stakeholders, including executive leadership
- Excellent relationship management, communication, negotiation, and strategic planning skills
- Willingness to travel domestically and internationally as business needs require
- Prior Alliance Management experience is preferred
- Live in the US; strongly prefer East Coast location
- Candidates in UK or Ireland will be considered
- Legal right to work in the country where the role is based
Benefits
Comp & perks- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways