Program Coordinator

ICTC

. Support day-to-day implementation and administration of a sector-based workforce development program for Ontario’s manufacturing and automotive workforce .

Posted 11/6/2026contractRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong program coordination and stakeholder engagement capabilities, with a focus on participant recruitment, training coordination, and effective communication. Proficient in managing program performance and delivering results in a diverse and inclusive environment.

Highest-signal resume keywords

Program CoordinationStakeholder EngagementCustomer Experience SupportBilingual Proficiency in English and FrenchProject Management Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Participant RecruitmentProgram Performance TrackingPresentation SkillsWorkshop FacilitationPowerPoint PreparationData ManagementNetworking and SourcingCold CallingEvent CoordinationContent Development

Soft Skills

Excellent Written CommunicationOral Communication SkillsExceptional Organization SkillsAdaptabilitySelf-Motivation

Tools & Technologies

ZoomDatabase SearchesEmail CommunicationPromotional Materials DevelopmentAudiovisual Equipment Setup

Certifications & Qualifications

Project Management Certification (CAPM, PMP, or Equivalent)

Industry Keywords

Workforce DevelopmentManufacturingAutomotiveDiversity and InclusionCommunity Development

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Support day-to-day implementation and administration of a sector-based workforce development program for Ontario’s manufacturing and automotive workforce
Support participant recruitment and enrollment
Coordinate training cohorts and employer engagement activities
Liaise with delivery partners, service providers, employers, and stakeholders
Track program performance, outcomes, timelines, and deliverables
Support employer-based initiatives including hybrid training, AI Adoption Squads, AI Roadmaps, and pilot projects
Identify program participants and build relationships with industry and community stakeholders
Recruit participants, short-term consultants, industry experts, coaches, and webinar subject matter experts
Conduct presentations, facilitate workshops, and lead information sessions
Handle participant inquiries by email and phone
Attend events and focus groups to present information, network, and collect information
Draft emails, reports, and other correspondence on behalf of ICTC
Develop, coordinate, and disseminate communications materials
Coordinate travel and meeting/event logistics, including catering and audiovisual equipment
Contribute content for promotional materials
Set up Zoom sessions and tailor the Zoom User Guide
Promote ICTC and identify funding opportunities through external partner and community engagement
Disseminate information and resources about ICTC programs, products, and services
Collaborate with internal staff, provide updates, and engage staff for input and support
Contribute to reporting requirements for funders and internal stakeholders
Perform other duties as assigned by the manager

Requirements

What you’ll need

2.5+ years’ experience working in a similar position and providing coordination for a program or project, with demonstrated success in setting and achieving program targets
Hands-on experience in projects and programs with a diversity lens
Excellent written and oral communication skills
Ability to present professionally and communicate effectively with senior and diverse audiences
Ability to prepare and proofread PowerPoint slide decks, emails, reports, articles, and other communications
Exceptional organization skills with the ability to multitask and adapt to changing priorities
2+ years supporting customer experience in a customer success, support, or account management role
Proven track record in a customer-facing role
Proven sourcing skills using networking, referrals, recruitment, database searches, and cold calling
Ability to engage and influence people
Comfortable making cold calls, presentations, and in-person visits
Demonstrated success conducting presentations and/or facilitating workshops
Bilingual proficiency in English and French written and spoken is an asset
Post-secondary degree or diploma in Business Administration, Project Management, Communications, Adult Education, Community Development, Public Administration, or a related field
Project Management certification (CAPM, PMP, or equivalent) is an asset
Ability to work with confidential learner data and program information with high integrity, sound judgment, and ethical compliance
Reliability, organization, and accountability to meet project and funder deliverable requirements
Openness to change, evolving requirements, and ongoing feedback
Ability to work effectively with distributed teams across Canada
Initiative and ability to work with limited precedent and minimal oversight
Self-motivation and initiative
Ability to collaborate with stakeholders and teams to achieve shared goals
Professional representation across learner, partner, and vendor interactions
Commitment to professional development and understanding ICT trends
Commitment to diversity, inclusion, and equitable learning environments

Benefits

Comp & perks

Mission-driven, entrepreneurial organization committed to advancing Canada's competitive advantage in the digital economy
Opportunity to lead high-impact programs that drive economic growth and shape the future of Canadian businesses
Agile, collaborative, innovative, and forward-thinking work environment
Remote work arrangement
Equal opportunity employer
Accommodation measures during the hiring process