Global Security Operations Centre – Operator

IDEMIA

. Ensure implementation of policies, processes, and governance protecting people, property, and information at sites within the assigned perimeter .

Posted 10/14/2026full-timeFranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in security policy implementation, risk analysis, and compliance with national and international regulations while effectively coordinating with security teams and managing crisis situations. Proficient in communication and customer service, with the ability to handle multiple tasks under pressure.

Highest-signal resume keywords

Security Policy ImplementationRisk AnalysisCrisis ManagementCustomer Service SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk AnalysisSecurity ApplicationsIncident ManagementCompliance RegulationsTicketing SystemsITIL PracticesOperating Systems KnowledgeOffice Applications Knowledge

Soft Skills

Strong CommunicationOrganizational SkillsInterpersonal SkillsProblem-SolvingSelf-Motivation

Industry Keywords

Security GovernanceThreat MonitoringMalicious Acts PreventionSite CertificationsPartnerships with Security Authorities

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Ensure implementation of policies, processes, and governance protecting people, property, and information at sites within the assigned perimeter
Coordinate actions between site security, security service providers, and other functions
Monitor and anticipate current and future threats to the organization’s interests
Ensure anticipation, prevention, and protection of employees and property
Conduct security and malicious-acts risk analyses and implement relevant action plans
Detect and react to malicious acts
Ensure compliance with relevant national and international regulations
Organize individual and group awareness sessions on security risks, malicious acts, and protective measures
Contribute to incident management and reporting in compliance with IDEMIA procedures and applicable legislation
Contribute to crisis management within scope
Coordinate site certifications and approvals
Establish and maintain partnerships with local security authorities and security professionals
Handle assigned activities under guidance
Protect IDEMIA sites, operations, employees, material assets, and information

Requirements

What you’ll need

Exemplary customer service skills
Strong written and verbal communication skills, including in-person, radio, and telephone formats
Strong self-motivation and ability to work unsupervised
Ability to work under pressure and solve problems
Friendly and professional demeanor
Excellent communication, organizational, and interpersonal skills
Ability to manage multiple issues calmly under pressure
Familiarity with ticketing systems and ITIL practices
Ability to manage multiple tasks and prioritize requests
Basic knowledge of operating systems and office applications
Understanding of security applications is an advantage
English at full professional capacity
French at medium proficiency
Previous experience in customer support, data operations, or service desk is an advantage