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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in K-12 facilities management operations and workflows, with a strong ability to communicate technical concepts effectively to diverse audiences. Proven track record in pre-sales and sales engineering, particularly within the facilities management sector, with a focus on building relationships and providing actionable product feedback.
Highest-signal resume keywords
K-12 Facilities ManagementPre-Sales Engineering ExperienceWork Order ManagementPreventive MaintenanceAsset Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Facilities Management OperationsAPI WorkflowsK-12 System IntegrationTechnical Presentation SkillsDemo Automation
Soft Skills
Exceptional Communication SkillsHighly OrganizedPersuasive Presentation StyleAbility to Simplify Complex Concepts
Industry Keywords
Facilities-Focused OpportunitiesSales EngineeringCustomer Pain PointsCompetitive PositioningTrade ShowsConferencesUser Group Events
About the role
Key responsibilities & impact- Lead discovery calls and demos for Facilities-focused opportunities in partnership with Account Executives
- Design strategic, prospect-specific narratives for complex or high-stakes deals
- Serve as the Sales Engineering team's subject-matter expert on the Incident IQ Facilities module
- Stay current on releases and roadmap and share Facilities expertise with other Sales Engineers
- Handle Facilities-specific technical questions and objections
- Escalate the most complex or competitive scenarios
- Provide structured input to Product and Product Marketing on Facilities feature gaps, customer pain points, and competitive positioning
- Represent Incident IQ at industry-specific trade shows, conferences, and user group events
- Build relationships with prospects, customers, and industry peers
- Maintain and evolve the Facilities-specific demo environment and supporting assets, including Sales Showcase and demo automation
- Track competitive developments and market trends specific to K-12 facilities management software
- Communicate Facilities-specific technical concepts to technical, non-technical, and executive audiences
- Support other Sales Engineering tasks, including other Incident IQ modules
Requirements
What you’ll need- Four (4) year college degree, or equivalent experience
- Background in K-12 facilities management, such as director of facilities, maintenance and operations, or a related district-level role, or pre-sales/sales engineering experience with a comparable CMMS solution
- Minimum of 3 years' experience in a pre-sales, sales engineering, or facilities management capacity within the K-12 market
- Deep working knowledge of facilities management operations and workflows, including work order management, preventive maintenance, and asset management
- Comfortable representing a company publicly at trade shows, conferences, and industry events
- Polished, persuasive presentation style
- Ability to translate field and customer insight into actionable product feedback
- Exceptional written and verbal communication skills
- Ability to simplify complex technical and operational concepts for varied audiences
- Highly organized and process-driven
- Able to manage a demanding travel schedule
- Ability to travel >50%, including regular attendance at national and regional facilities-industry trade shows and conferences
- Demonstrated understanding of API workflows and K-12 system integration capabilities is a plus
Benefits
Comp & perks- Whole-person growth and personal/professional development opportunities
- Energetic and collaborative environment
- Excellent work/life balance
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401k match
- Paid time off (PTO)
