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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong clinical expertise in Small Animal Internal Medicine and diagnostic interpretation, while effectively communicating complex medical information to veterinary customers. Maintains active board certification and veterinary licensure, ensuring up-to-date knowledge through continuing education.
Highest-signal resume keywords
DVM (Veterinary Degree)ACVIM Board CertificationSmall Animal Internal Medicine ExpertiseDiagnostic InterpretationFluency in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Diagnostic TestingSpecimen Handling TechniquesConsultation DocumentationPoint-of-Care DiagnosticsLaboratory Result Interpretation
Soft Skills
Effective CommunicationTime ManagementPrioritization
Tools & Technologies
SNAP TestsVetTestCatalystDXLaserCyteProCyte Systems
Certifications & Qualifications
Active Veterinary LicenseDiplomate Status
Industry Keywords
Veterinary MedicineClinical ExpertiseContinuing EducationRemote ConsultationCRM System
About the role
Key responsibilities & impact- Deliver live phone consultations to veterinary customers regarding laboratory results, diagnostic testing, and treatment options
- Guide clinicians on proper specimen handling techniques and identify factors that may impact test accuracy
- Advise on IDEXX reference laboratory tests, including specimen requirements, clinical utility, and result interpretation
- Support customers with Point-of-Care diagnostics such as SNAP tests, VetTest, CatalystDX, LaserCyte, and ProCyte systems
- Manage a consistent caseload while meeting turnaround time expectations and maintaining availability during scheduled hours
- Maintain and grow clinical expertise through continuing education and current veterinary literature
- Participate in regular consulting service meetings and broader IDEXX training or organizational sessions
- Document consultation interactions accurately within the CRM system
- Maintain active board certification and applicable veterinary licensure
Requirements
What you’ll need- DVM (or equivalent veterinary degree) with ACVIM (Small Animal Internal Medicine) board certification (DACVIM, SAIM) or equivalent
- Active veterinary license (state or provincial, as applicable)
- Strong clinical expertise in small animal internal medicine and diagnostic interpretation
- Ability to communicate complex medical information clearly and effectively over the phone
- Comfort working in a remote, technology-enabled environment with dedicated office space and high-speed internet
- Commitment to maintaining Diplomate status and ongoing continuing education
- Ability to manage multiple consultations and prioritize in a fast-paced environment
- Fluency in English required; other language skills are a plus
Benefits
Comp & perks- Opportunity for annual cash bonus
- Health / Dental / Vision benefits starting day one
- 5% matching 401k
- Employee stock purchase plan
- Paid time off
- Continuing education allowance
- Licensure and professional dues support
- Pet insurance
- Mental health resources
- Volunteer paid days off
- Foundation donation matching
- Fully remote work environment