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IDT BY INDET GROUP

Accounts Receivable/Collections Representative

IDT BY INDET GROUP

. Handle inbound calls . Assist customers with billing inquiries . Process payments . Address past-due balances . Guide clients through basic account solutions . Support Boss Revolution/NRS customers

Posted 11/5/2026full-timeGuatemala City • GuatemalaJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in handling customer inquiries and processing payments while maintaining a strong sense of responsibility and effective communication. Proficient in collections with a focus on resolving billing issues and guiding clients through account solutions.

Highest-signal resume keywords
Collections ExperienceCustomer SupportBilling InquiriesClear Communication SkillsActive Listening

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Strong Sense Of Responsibility
Certifications & Qualifications
High School Diploma
Industry Keywords
Inbound CallsPayment ProcessingPast-Due BalancesAccount SolutionsBoss RevolutionNRS Customers

About the role

Key responsibilities & impact
  • Handle inbound calls
  • Assist customers with billing inquiries
  • Process payments
  • Address past-due balances
  • Guide clients through basic account solutions
  • Support Boss Revolution/NRS customers

Requirements

What you’ll need
  • English Level: 80% or higher (B2 / conversational fluency)
  • At least 6 months of collections experience
  • High school diploma completed
  • Strong sense of responsibility, active listening, and clear communication skills

Benefits

Comp & perks
  • Morning training schedule
  • Two consecutive days off (weekdays or weekends)
  • Real internal growth and career advancement opportunities
  • Law benefits