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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end credit and collections operations, optimizing cash flow, and ensuring compliance with SOX and internal controls. Proven ability to lead diverse teams, drive process improvements, and deliver impactful financial performance.
Highest-signal resume keywords
Credit & Collections ManagementOrder-To-Cash OperationsSAP ProficiencyPeople LeadershipCash Flow Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit Risk AssessmentAccounts Receivable ProcessesData AnalysisFinancial ReportingProcess ImprovementCollections StrategiesKPI AnalysisForecastingInternal ControlsCompliance Management
Soft Skills
LeadershipCommunicationStakeholder ManagementAttention to DetailProblem-Solving
Tools & Technologies
SAPMicrosoft Excel
Industry Keywords
Order-To-CashDSOCash CollectionsMultinational EnvironmentsShared Services
About the role
Key responsibilities & impact- Manage end-to-end credit and collections operations, ensuring timely cash collections and achievement of DSO and overdue targets
- Manage global Order-to-Cash month-end closing responsibilities
- Review and manage customer credit limits, blocks, and risk exposure according to company policies and risk appetite
- Develop and implement strategies to optimize cash flow, reduce DSO, and drive additional value
- Resolve overdue balances, disputes, deductions, and unapplied cash
- Serve as the primary escalation point for high-risk customers, complex collection issues, and critical business exposures
- Ensure adherence to SOX, internal controls, and audit requirements within the Order-to-Cash process
- Coach and develop team leaders and managers to promote accountability, high performance, and continuous learning
- Partner with Sales, Customer Service, and Finance stakeholders across regions
- Review AR aging, trend analysis, and KPIs; support month-end close and reporting
- Prepare and present regular O2C performance reports to senior management
- Identify opportunities for process optimization, automation, and system improvements
- Support transformation initiatives
Requirements
What you’ll need- Bachelor’s degree in Finance, Accounting, Commerce, Business Administration, or a related field
- 10–15 years of progressive experience in Credit & Collections and Order-to-Cash operations
- At least 5 years of people leadership experience
- Experience working in multinational or shared services environments
- Experience leading diverse and cross-cultural teams
- Strong working knowledge of SAP, including Accounts Receivable, Credit Management, and Controls
- Advanced proficiency in Microsoft Excel for reporting, analysis, and data-driven decision-making
- Understanding of credit risk assessment, collections strategies, accounts receivable processes, and AR accounting principles
- Leadership, communication, stakeholder management, and influencing capabilities
- Strong attention to detail and focus on compliance, internal controls, risk management, and process governance
- Ability to prioritize competing demands, manage escalations, and drive collaborative, proactive, solution-oriented outcomes
- Ability to build, lead, and develop high-performing teams
- Experience leading organizational transformation initiatives, including system implementations, process improvements, centralization efforts, and continuous improvement programs
- Experience driving operational and financial performance through cash flow, collections, forecasting, customer portfolios, and credit risk management
Benefits
Comp & perks- Hybrid model (3 days/week)
- Training opportunities
- Two-way transportation
- Inclusive workplace and diversity and inclusion initiatives