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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in export operations and international logistics, ensuring compliance with customs and regulatory requirements while optimizing performance metrics. Proficient in stakeholder management and collaboration across cross-functional teams to enhance service delivery and operational efficiency.
Highest-signal resume keywords
Export Operations ManagementInternational Logistics ExpertiseSAP ProficiencyTrade Compliance KnowledgePerformance Analysis and Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Export DocumentationIncoterms KnowledgeCustoms Clearance ProcessesLogistics Performance ManagementData Analysis with ExcelPower BI ProficiencyDuty Drawback ProgramsExport Incentive RegimesKPI ReportingContinuous Improvement Methodologies
Soft Skills
Analytical SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsCollaboration Skills
Industry Keywords
International TradeFreight ForwardingCustoms BrokersLogistics Service ProvidersSupply Chain ManagementOperational IncidentsCustomer RequirementsRegulatory ComplianceCross-Functional TeamsShipment Tracking
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Coordinate and monitor export operations from order receipt through final delivery to customers.
- Review and oversee export documentation, including Commercial Invoices, Packing Lists, Certificates of Origin, and other required shipping documents.
- Serve as the primary point of contact for international customers, customs brokers, freight forwarders, carriers, and internal stakeholders.
- Track export shipments for delivery schedules, customer requirements, and destination-country regulatory compliance.
- Coordinate international freight activities, including service provider instructions, performance monitoring, and cost evaluations.
- Monitor logistics performance indicators, including OTIF, lead times, transportation costs, shipment delays, and operational incidents.
- Ensure compliance with customs, tax, trade, and regulatory requirements for international export operations.
- Coordinate and validate pre-shipment activities and documentation for countries with specific regulatory requirements.
- Investigate and resolve operational issues, documentation discrepancies, shipment delays, cargo damage claims, and customer concerns.
- Prepare reports and performance analyses for leadership, highlighting shipment volumes, operational challenges, and improvement opportunities.
- Participate in continuous improvement initiatives focused on logistics process optimization, service enhancement, and cost reduction.
- Collaborate with Supply Chain, Customer Service, Finance, Trade Compliance, and Logistics teams to ensure seamless export execution.
Requirements
What you’ll need- Bachelor's degree in International Trade, International Relations, Business Administration, Logistics, Supply Chain, or a related discipline.
- Minimum of 3 years of professional experience in export operations, international logistics, or foreign trade activities.
- Strong knowledge of Incoterms, international transportation processes, and export documentation requirements.
- Experience working with SAP or a similar ERP platform.
- Knowledge of international logistics, customs clearance processes, and logistics service provider management.
- Strong analytical, organizational, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
- Excellent communication and stakeholder management skills.
- Proactive mindset with a strong sense of ownership and urgency.
- Collaborative and results-oriented approach to working across cross-functional teams.
- Intermediate English proficiency (written and verbal) is required.
- Knowledge of Duty Drawback programs and export incentive regimes.
- Experience with Trade Compliance practices and Authorized Economic Operator (AEO/OEA) programs.
- Proficiency in Excel, Power BI, or similar reporting and data analysis tools.
- Advanced English proficiency and/or intermediate to advanced Spanish language skills.
- Experience working with international customers, freight forwarders, and customs brokers across multiple regions.
- Familiarity with logistics performance management, KPI reporting, and continuous improvement methodologies.
Benefits
Comp & perks- Health insurance
- Training opportunities
- Learning and development programs
- Hybrid working arrangement