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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing import and export operations across various transportation modes, ensuring compliance with customs regulations and optimizing logistics processes. Proficient in preparing shipping documents, tracking shipments, and collaborating cross-functionally to resolve issues and enhance operational efficiency.
Highest-signal resume keywords
Import And Export OperationsCustoms ComplianceKPI TrackingProcess OptimizationERP Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Shipping Document PreparationCustoms Inspection KnowledgeEnd-To-End Shipment TrackingLogistics Cost VerificationRecord Maintenance
Soft Skills
Communication SkillsComplaint HandlingCross-Functional Collaboration
Tools & Technologies
Import/Export SystemsERP Systems
Industry Keywords
Food IndustryChemical IndustryFMCG IndustryChina Customs Regulations
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Responsible for daily import and export operations across sea, air, and road transportation
- Prepare and review import/export shipping documents and submit them to forwarders and stakeholders
- Liaise with customs authorities regarding inspections, inquiries, packaging, labeling, specifications, composition, and compliance
- Track shipment status and the full customs declaration process; escalate exceptions and drive solutions
- Manage import/export KPIs and verify logistics costs with third-party logistics providers
- Maintain accurate and traceable import/export records in relevant systems
- Optimize import and export operational processes
- Handle import/export-related complaints and ensure issue closure
- Work cross-functionally with Sales, PM, QFS, CSR, and other internal teams
Requirements
What you’ll need- Experience in daily import and export operations, familiar with sea, air, and road transportation
- Ability to prepare and review import/export shipping documents accurately and on time
- Familiar with customs inspection and inquiry processes, with solid compliance awareness
- Capable of tracking end-to-end I&E shipment and declaration processes and resolving issues
- Experience working with 3PL providers, including KPI tracking and cost verification
- Proficient in using import/export or ERP systems and maintaining accurate records
- Strong mindset for process optimization and continuous improvement
- Good communication skills with the ability to handle complaints and work cross-functionally
- Import/export experience in food, chemical, or FMCG industries
- Knowledge of China customs regulations and practical clearance operations
- Good English reading and writing skills
Benefits
Comp & perks- Training opportunities
- Learning and development programs
- Full-paid social insurance
- Paid annual leave and sick leave
- Free lunch
- Work-life balance