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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Salesforce Solutions and Project Management, with a strong focus on stakeholder management and Agile methodologies. Proficient in Salesforce administration and configuration, with a solid understanding of various Salesforce platforms and capabilities.
Highest-signal resume keywords
Salesforce Solutions/Project ManagementStakeholder ManagementAgile Delivery MethodologiesSalesforce AdministrationSalesforce Platform Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce SolutionsSalesforce AdministrationSales CloudService CloudCPQExperience CloudAccount EngagementReports & DashboardsSecurity & Sharing ConceptsIntegration
Soft Skills
Relationship BuildingCollaborationCommunication
Tools & Technologies
SalesforceEinstein AICRM Analytics
Industry Keywords
Business AnalysisGlobal OrganizationBacklog RefinementRelease Planning
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Build trusted relationships with business stakeholders across functions and regions
- Facilitate discovery sessions, workshops, and requirements gathering activities
- Understand business objectives, pain points, and opportunities for improvement
- Drive alignment across stakeholders and help resolve competing priorities
- Manage Salesforce projects and coordinate activities across business, technical teams and vendors
- Drive backlog refinement, prioritization, and release planning activities
- Maintain a strong understanding of Salesforce platform capabilities
- Recommend standard Salesforce solutions and best practices whenever possible
- Perform light-to-moderate Salesforce administration and configuration activities as needed
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Engineering or any other relevant discipline
- Minimum 10-12 years of experience in Salesforce Solutions/Project Management and Business Analysis, preferably within a global organization
- 3 years of hands-on Salesforce experience
- Demonstrated ability to manage and influence business stakeholders
- Proven experience collaborating with cross-functional business and technical teams
- Strong understanding of Agile delivery methodologies
- Solid expertise across Salesforce platforms and capabilities, including: Sales Cloud, Service Cloud, CPQ, Experience Cloud, Account Engagement, Reports & Dashboards, Security & Sharing Concepts, Integration
- Excellent written and verbal communication skills
- Experience working in Agent force, Einstein AI and CRM Analytics is preferred
Benefits
Comp & perks- Multinational and supporting environment
- Health insurance
- Training opportunities
- Learning and development programs
