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IFF

Salesforce Solutions Manager

IFF

. Build trusted relationships with business stakeholders across functions and regions .

Posted 10/26/2026full-timeChennai • IndiaSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Salesforce Solutions and Project Management, with a strong focus on stakeholder management and Agile methodologies. Proficient in Salesforce administration and configuration, with a solid understanding of various Salesforce platforms and capabilities.

Highest-signal resume keywords
Salesforce Solutions/Project ManagementStakeholder ManagementAgile Delivery MethodologiesSalesforce AdministrationSalesforce Platform Expertise

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Salesforce SolutionsSalesforce AdministrationSales CloudService CloudCPQExperience CloudAccount EngagementReports & DashboardsSecurity & Sharing ConceptsIntegration
Soft Skills
Relationship BuildingCollaborationCommunication
Tools & Technologies
SalesforceEinstein AICRM Analytics
Industry Keywords
Business AnalysisGlobal OrganizationBacklog RefinementRelease Planning

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Build trusted relationships with business stakeholders across functions and regions
  • Facilitate discovery sessions, workshops, and requirements gathering activities
  • Understand business objectives, pain points, and opportunities for improvement
  • Drive alignment across stakeholders and help resolve competing priorities
  • Manage Salesforce projects and coordinate activities across business, technical teams and vendors
  • Drive backlog refinement, prioritization, and release planning activities
  • Maintain a strong understanding of Salesforce platform capabilities
  • Recommend standard Salesforce solutions and best practices whenever possible
  • Perform light-to-moderate Salesforce administration and configuration activities as needed

Requirements

What you’ll need
  • Bachelor's degree in Computer Science, Information Technology, Engineering or any other relevant discipline
  • Minimum 10-12 years of experience in Salesforce Solutions/Project Management and Business Analysis, preferably within a global organization
  • 3 years of hands-on Salesforce experience
  • Demonstrated ability to manage and influence business stakeholders
  • Proven experience collaborating with cross-functional business and technical teams
  • Strong understanding of Agile delivery methodologies
  • Solid expertise across Salesforce platforms and capabilities, including: Sales Cloud, Service Cloud, CPQ, Experience Cloud, Account Engagement, Reports & Dashboards, Security & Sharing Concepts, Integration
  • Excellent written and verbal communication skills
  • Experience working in Agent force, Einstein AI and CRM Analytics is preferred

Benefits

Comp & perks
  • Multinational and supporting environment
  • Health insurance
  • Training opportunities
  • Learning and development programs