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IFF

Senior Collections Specialist – Food Ingredients

IFF

. Distribute customer invoices through customer portals, email, and other approved channels for the NOAM and LATAM region .

Posted 10/22/2026full-timeMexico City • MexicoSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Billing, Accounts Receivable, and Order-to-Cash processes, with a strong focus on data accuracy and compliance. Proficient in managing customer invoicing through various platforms while supporting continuous improvement initiatives.

Highest-signal resume keywords
Billing ExperienceAccounts Receivable ManagementSAP ProficiencyAdvanced English ProficiencyProcess Improvement Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
BillingAccounts ReceivableOrder-to-Cash (OTC)Data AccuracyTransaction TrackingDocumentation StandardsInvoice SubmissionReportingIssue ResolutionProcess Improvement
Soft Skills
Organizational SkillsAttention to DetailCollaborative WorkRelationship BuildingAnalytical Skills
Tools & Technologies
Microsoft ExcelCustomer Invoicing PortalsElectronic Invoice Submission Systems
Certifications & Qualifications
Bachelor's Degree in AccountingBachelor's Degree in Business Administration
Industry Keywords
Invoicing ProcessesCustomer RequirementsDocumentation StandardsOperational ExcellenceBilling Efficiency

About the role

Key responsibilities & impact
  • Distribute customer invoices through customer portals, email, and other approved channels for the NOAM and LATAM region
  • Upload invoices and supporting documentation to customer invoicing platforms according to customer requirements
  • Partner with internal teams to obtain missing documentation and resolve invoice submission issues
  • Monitor invoice submission status and proactively manage rejections, discrepancies, or exceptions within customer portals
  • Maintain accurate and organized records of invoices, supporting documents, and submission confirmations
  • Prepare and share weekly reports covering invoice volumes, processing status, outstanding submissions, and key trends
  • Support customer inquiries related to invoice distribution and submission status
  • Ensure compliance with internal processes, customer requirements, and documentation standards
  • Contribute to continuous improvement initiatives that enhance billing efficiency, accuracy, and overall service quality

Requirements

What you’ll need
  • Bachelor's degree in Accounting, Business Administration, or a related field
  • 3+ years of experience in Billing, Accounts Receivable, Order-to-Cash (OTC), or customer-facing administrative functions
  • Strong organizational skills with the ability to manage multiple priorities and meet deadlines
  • High attention to detail and commitment to data accuracy
  • Advanced English proficiency
  • Proficiency in Microsoft Excel
  • Ability to work collaboratively across functions and build positive working relationships
  • Experience tracking transactions and maintaining accurate records in a fast-paced environment
  • Ability to analyze issues, identify root causes, and support timely resolution
  • Experience working with SAP and invoicing-related processes
  • Familiarity with customer invoicing portals and electronic invoice submission systems
  • Demonstrated experience supporting process improvement or operational excellence initiatives

Benefits

Comp & perks
  • Continuous learning opportunities
  • Opportunities for professional growth
  • Cross-functional exposure to Finance, Customer Service, Commercial, and Shared Services functions
  • Contribution to process improvement initiatives
  • Inclusive workplace
  • Hybrid working arrangement