Principal Product Designer, AI Experiences

IFS

. Own design for defined feature areas end-to-end, from problem framing through production-ready Figma files .

Posted 9/21/2026full-timeRemote • Massachusetts • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in end-to-end product design, focusing on AI-driven features and accessibility standards. Proficient in conducting user research and synthesizing findings into actionable design directions while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

End-To-End Product DesignFigma ProficiencyAI-Driven Feature DesignUser Research PlanningAccessibility-First Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

End-To-End Product DesignUser ResearchJourney MappingQuantitative AnalysisDesign TokensAI Interface DesignVisual Design CraftAccessibility StandardsTask Success MeasurementHuman-In-The-Loop Design

Soft Skills

CollaborationStakeholder PresentationProblem Framing

Tools & Technologies

Figma

Industry Keywords

WCAG 2.1+ StandardsCross-Functional TeamsDesign SystemsUser InterviewsJTBD Analysis

About the role

Key responsibilities & impact

Own design for defined feature areas end-to-end, from problem framing through production-ready Figma files
Work in cross-functional squads with engineers and product managers
Make design decisions and present design thinking to stakeholders
Plan and run user interviews, JTBD analysis, and journey mapping
Track quantitative and qualitative signals to drive iteration
Design AI-driven features, including prompts, fallbacks, and human-in-the-loop moments
Explore future interface paradigms involving AI, ambient computing, voice, and autonomous systems
Contribute reusable components and patterns to the IFS design system
Apply WCAG 2.1+ accessibility standards and design for edge cases, error states, and real-world data
Deliver work that ships, performs in the field, improves task success rates, reduces UX-related support tickets, and provides references for future squad work

Requirements

What you’ll need

At least 8 years of end-to-end product design experience, from discovery through to shipped product
Experience independently planning research studies, conducting interviews, synthesising findings, and turning them into clear design direction
Ability to work in a cross-functional squad alongside engineers and product managers
Strong knowledge of Figma and visual design craft
Accessibility-first design approach
Serious consideration of how AI changes interface design
Ability to measure work using task success rates, support ticket volume, and adoption signals
Experience shipping AI-driven features, including prompts, fallbacks, and human-in-the-loop moments may be advantageous
Familiarity with design tokens and contribution models may be advantageous
Exposure to quantitative signals such as task success rates, funnel data, or A/B results may be advantageous

Benefits

Comp & perks

Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events