Implementation Engineer

Ignition Advice

. Lead client workshops to gather, define, and document business and technical requirements .

Posted 11/9/2026full-timeSydney • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in configuring platforms and designing integrations, with strong skills in JSON, Python, and HTML. Proven ability to engage stakeholders effectively and manage technical requirements in high-pressure environments.

Highest-signal resume keywords

Platform ConfigurationIntegration DesignJSON ProficiencyStakeholder EngagementTroubleshooting Technical Issues

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Platform ConfigurationIntegration DesignJSONPythonHTMLApplication ArchitectureAPIsSoftware Development PracticesTroubleshootingTesting

Soft Skills

Clear CommunicationCollaborationIndependencePrioritizationOutcome Focus

Tools & Technologies

PostmanAWSGit

Industry Keywords

Client-Facing RolesTechnical RequirementsProduction SupportStakeholder ManagementRelease Notes

Tech Stack

Tools & technologies

AWSPython

About the role

Key responsibilities & impact

Lead client workshops to gather, define, and document business and technical requirements
Turn requirements into solution designs covering platform configuration and integration
Write technical stories and provide estimates to support delivery planning
Demonstrate solution functionality to client stakeholders
Configure the platform using Ignition’s proprietary front-end, JSON, HTML, and Python
Document and implement integration changes and data-mapping requirements
Test configuration and integration changes using tools including Postman
Troubleshoot and debug defects in test and production environments
Support client releases, including writing release notes
Lead the resolution of production support tickets
Provide daily status updates and escalate risks and issues as soon as they arise
Provide technical and functional expertise to project teams
Work with product, development, and delivery teams so changes are built to the right standard
Keep implementation playbooks up to date and help develop best practices and tools for the team
Work with stakeholders across Australia, the UK, and Ireland, including some early or late calls to cover time zones

Requirements

What you’ll need

5+ years in client-facing technical roles, including hands-on experience configuring platforms
Hands-on experience designing and testing integrations
Working knowledge of JSON
Sound understanding of application architecture, APIs, and software development practices
Experience troubleshooting technical issues in web-based applications
Strong stakeholder engagement, with the ability to work with both technical and business audiences
Clear communication with client technical contacts and a wide range of internal stakeholders, both formally and informally
Ability to gain cooperation from management, clients, and third parties
Comfortable working independently and as part of a collaborative team
Able to prioritise and deliver to deadlines in a high-pressure environment, with a focus on outcomes
Working knowledge of Python and HTML
Experience with applications hosted on AWS
Working knowledge of Git

Benefits

Comp & perks

6 month fixed term contract role
Hybrid working arrangement
Opportunity to work with stakeholders across Australia, the UK, and Ireland
Collaborative work with product, development, and delivery teams
Opportunity to help develop best practices and tools for the team