Ignition Advice

Implementation Specialist

• Lead client workshops to gather, define, and document business and technical requirements
• Turn requirements into solution designs covering platform configuration and integration
• Write technical stories and provide estimates to support delivery planning
• Demonstrate solution functionality to client stakeholders
• Configure the platform using Ignition’s proprietary front-end, JSON, HTML, and Python
• Document and implement integration changes and data-mapping requirements
• Test configuration and integration changes using tools including Postman
• Troubleshoot and debug defects in test and production environments
• Support client releases, including writing release notes
• Lead the resolution of production support tickets
• Provide daily status updates and escalate risks and issues as soon as they arise
• Provide technical and functional expertise to project teams
• Work with product, development, and delivery teams so changes are built to the right standard
• Keep implementation playbooks up to date and help develop best practices and tools for the team
• Work with stakeholders across Australia, the UK, and Ireland, including some early or late calls to cover time zones

Explore Implementation Engineer at Ignition Advice. Review requirements and application details.

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Implementation Engineer